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abstract

Data Work in Healthcare: Challenges for Patients, Clinicians and Administrators

Published: 30 October 2018 Publication History

Abstract

With the wide adoption of information infrastructures in healthcare (IIH), citizens and healthcare professionals now carry out intensive "data work' as part of their healthcare and self-management practices. For example, citizens use mobile apps to track personal health data for both formal and informal usages, clinicians rely on electronic health records (EHR) to document patient information, and hospital administrators use EHRs to generate data to monitor quality and efficiency of healthcare services. The creation, accumulation, management, and communication of data is increasingly central to patient work, clinical work, and management and governance of healthcare providers. To better understand data work in healthcare, this workshop aims to convene researchers from different disciplines to discuss data work performed among the entire ecosystem of clinical care delivery from patients to clinicians to administrators. Critical topics include but are not limited to: patient data work (both voluntary and compelled by clinicians as part of treatment); algorithmic authority of information infrastructure and effects on the exercise of expertise and discretion of healthcare professions; clinician demands for documentation (and balancing these demands with patient-centered care); new forms of healthcare data work, including new occupations and tasks; and data-driven accountability and management in healthcare.

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      cover image ACM Conferences
      CSCW '18 Companion: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
      October 2018
      518 pages
      ISBN:9781450360180
      DOI:10.1145/3272973
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 30 October 2018

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      Author Tags

      1. accountability
      2. coordination
      3. data work
      4. data-driven management
      5. electronic health records
      6. healthcare
      7. information infrastructures
      8. information infrastructures for healthcare
      9. patients
      10. prom

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      • (2024)Torquing patients into data: enactments of care about, for and through medical data in algorithmic systemsInformation, Communication & Society10.1080/1369118X.2024.232092227:4(735-757)Online publication date: 7-Mar-2024
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