Geanderson E. dos Santos
Raquel O. Prates
ABSTRACT
The PROMISE (Project Oriented towards Modeling trust Interactions in the Sharing Economy) framework was proposed to represent the users trust in the sharing economy. PROMISE'S proposal was grounded on the literature. In this paper we present a two-step analysis of the framework. To do so, we applied the Semiotic Inspection Method (SIM) in order to reconstruct the designer message to users, and a coding step was applied to evaluate the users experience with the sharing economy. As a result, we have identified some aspects that PROMISE was not able to represent well, and have proposed changes on the framework.
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Index Terms
- Evaluating the PROMISE framework for Trust in Sharing Economy System
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