research-article

Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People

Authors:

Morgan Klaus Scheuerman,

Stacy M. Branham,

Foad HamidiAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 2, Issue CSCW

Article No.: 155, Pages 1 - 27

https://doi.org/10.1145/3274424

Published: 01 November 2018 Publication History

Abstract

Transgender individuals in the United States face significant threats to interpersonal safety; however, there has as yet been relatively little research in the HCI and CSCW communities to document transgender individuals' experiences of technology-mediated safety and harm. In this study, we interviewed 12 transgender and non-binary individuals to understand how they find, create, and navigate safe spaces using technology. Managing safety was a universal concern for our transgender participants, and they experienced complex manifestations of harm through technology. We found that harmful experiences for trans users could arise as targeted or incidental affronts, as sourced from outsiders or insiders, and as directed against individuals or entire communities. Notably, some violations implicated technology design, while others tapped broader social dynamics. Reading our findings through the notions of 'space" and 'place," we unpack challenges and opportunities for building safer futures with transfolk, other vulnerable users, and their allies.

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Index Terms

Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People
1. Social and professional topics
  1. User characteristics
    1. Gender

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 2, Issue CSCW

November 2018

4104 pages

EISSN:2573-0142

DOI:10.1145/3290265

Editors:
Karrie Karahalios
University of Illinois & Adobe
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Andrés Monroy-Hernández
Snap Inc.
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Airi Lampinen
Stockholm University
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Geraldine Fitzpatrick
Vienna University of Technology

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https://doi.org/10.1016/j.socscimed.2025.117748
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