Wakana Taguchi
ABSTRACT
This research investigates the effectiveness of speech audio and facial image deformation tools that make conversation participants appear more positive. By conducting an experiment, we revealed that participants' feelings became more positive when using the deformation tools, and this caused conversations to be more active. It was also found that voice deformation was equally effective compared to a combination of voice and facial image deformations. Moreover, participants were more likely to activate the tool as a listener and with a less positive feeling. Finally, we discuss how these findings can be applied to design a remote communication support system that helps to shift a conversation to a positive mood.
- Ana Paiva, Iolanda Leite, Hana Boukricha, and Ipke Wachsmuth. 2017. Empathy in Virtual Agents and Robots: A Survey. ACM Trans. Interact. Intell. Syst. 7, 3, Article 11 (September 2017), 40 pages. Google Scholar
Digital Library
- Hess, U., and Fischer, A. (Eds.). 2016. Emotional Mimicry in Social Context (Studies in Emotion and Social Interaction). Cambridge University Press.Google Scholar
- Keita Suzuki, Masanori Yokoyama, Shigeo Yoshida, Takayoshi Mochizuki, Tomohiro Yamada, Takuji Narumi, Tomohiro Tanikawa, and Michitaka Hirose. 2017. FaceShare: Mirroring with Pseudo-Smile Enriches Video Chat Communications. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). 5313--5317. Google ScholarDigital Library
- Laurel D. Riek, Philip C. Paul, and Peter Robinson. 2010. When my robot smiles at me: Enabling Human-Robot Rapport via Real-Time Head Gesture Mimicry. Journal on Multimodal User Interfaces. 3, 1, (March 2010), 99--108.Google ScholarCross Ref
- Timothy W. Bickmore and Rosalind W. Picard. 2005. Establishing and Maintaining Long-Term Human-Computer Relationships. ACM Transactions on Computer-Human Interaction (TOCHI) 12, 2 (2005), 293--327. Google ScholarDigital Library
- Christine Lisetti, Reza Amini, Ugan Yasavur, and Naphtali Rishe. 2013. I Can Help You Change! An Empathic Virtual Agent Delivers Behavior Change Health Interventions. ACM Transactions on Management of Information Systems 4, 4, Article 19 (December. 2013), 28 pages. Google ScholarDigital Library
- Jean Costa, Malte F. Jung, Mary Czerwinski, François Guimbretiére, Trinh Le, and Tanzeem Choudhury. 2018. Regulating Feelings During Interpersonal Conflicts by Changing Voice Self-perception. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI '18), Paper 631, 13 pages. Google ScholarDigital Library
- Malte F. Jung, Nikolas Martelaro, and Pamela J. Hinds. 2015. Using Robots to Moderate Team Conflict: The Case of Repairing Violations. In Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction (HRI '15), 229--236. Google ScholarDigital Library
Recommendations
Experience of emotion in face to face and computer-mediated social interactions
The present study compared the experience of emotion in social interactions that take place face to face (FtF), co-presently, and those that take place online, in computer-mediated communications (CMC). For a period of ten days participants reported how ...
Do all facial emojis communicate emotion? The impact of facial emojis on perceived sender emotion and text processing
AbstractFacial emojis can express a variety of positive and negative emotions, and are commonly used in digital, written communication. However, little is known about how emojis impact text processing and how different emoji-text combinations ...
Highlights- We investigated how facial emojis impact text comprehension using behavioral ratings and EEG.
Emoticons convey emotion in CMC
BCS-HCI '11: Proceedings of the 25th BCS Conference on Human-Computer InteractionExpressing emotions in Computer-mediated communication is less social because of the lack of nonverbal cues unlike regular face-to-face communication. The use of emoticons or icons for visualizing emotions may be employed to replicate nonverbal facial ...
Comments