ABSTRACT
In this work, we developed virtual humans (VH) designed to persuade users. We introduce the notion of distinctiveness of topics and define two kinds of persuasion strategies: "objective persuasion", which aims to persuade with only objective sentences and no expression, and "subjective persuasion", which aims to persuade with only subjective sentences and smiles and gestures. We performed experiments in which a VH recommended trips under two conditions. In condition 1, the VH recommended a topic that she preferred using subjective persuasion and another topic using objective persuasion. In condition 2, she recommended a topic that she preferred using objective persuasion and another topic using subjective persuasion. Results showed the VH in condition 1 increased the buying motivation of participants.
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Index Terms
- Subjective Speech Can Be Useful for Persuasive Virtual Humans: Executing Distinctiveness to Increase the Virtual Humans' Trustworthiness and Persuasion Effect
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