short-paper

A framework for designing interactions between pedestrians and driverless cars: insights from a ride-sharing design study

Authors:

Chelsea Owensby,

Martin Tomitsch,

Callum ParkerAuthors Info & Claims

OzCHI '18: Proceedings of the 30th Australian Conference on Computer-Human Interaction

Pages 359 - 363

https://doi.org/10.1145/3292147.3292218

Published: 04 December 2018 Publication History

Abstract

Previous work has highlighted the need for human factors research to not only focus on the passengers inside driverless cars but also consider others who will interact with the car in an urban environment such as pedestrians. In this paper, we position this area of research as a new opportunity for HCI and propose a framework to guide the design of the interactions between driverless cars and pedestrians. The framework draws on HCI literature and our findings from a design study, which focused on designing for the intent and awareness of driverless cars when picking up passengers in a ride-sharing scenario. We designed various interaction design proposals as mockups and tested their acceptance through three rounds of user evaluations. The framework was developed after the second evaluation round and was then applied to revise our design solutions and used in the final evaluation round. The framework offers guidance for breaking down use cases into stages of interactions, specifying the information channels and the interactions between driverless cars and pedestrians, as well as reflecting on how well each solution addresses the user needs.

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Cited By

Tomitsch MEllison A(2023)A Human-Centred Technology Approach to Pedestrian Safety in Smart CitiesResilient and Responsible Smart Cities10.1007/978-3-031-20182-0_2(19-32)Online publication date: 31-Mar-2023
https://doi.org/10.1007/978-3-031-20182-0_2
Dey DHabibovic ABerger MBansal DCuijpers RMartens MJi YJeon M(2022)Investigating the Need for Explicit Communication of Non-Yielding Intent through a Slow-Pulsing Light Band (SPLB) eHMI in AV-Pedestrian InteractionProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3546086(307-318)Online publication date: 17-Sep-2022
https://dl.acm.org/doi/10.1145/3543174.3546086
Chng SKawasumi MAl-Ahda MMangla CCheah L(2022)Evaluating the Use of Graphic Symbols in Autonomous Vehicle-To-Pedestrian Communication2022 IEEE 25th International Conference on Intelligent Transportation Systems (ITSC)10.1109/ITSC55140.2022.9922243(389-394)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1109/ITSC55140.2022.9922243
Show More Cited By

Index Terms

A framework for designing interactions between pedestrians and driverless cars: insights from a ride-sharing design study
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Virtual reality
  2. Interaction design

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cover image ACM Other conferences

OzCHI '18: Proceedings of the 30th Australian Conference on Computer-Human Interaction

December 2018

639 pages

ISBN:9781450361880

DOI:10.1145/3292147

Conference Chairs:
George Buchanan
The University of Melbourne
,
Duncan Stevenson
Australian National University

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

Publication History

Published: 04 December 2018

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OzCHI '18

OzCHI '18: 30th Australian Computer-Human Interaction Conference

December 4 - 7, 2018

Melbourne, Australia

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Overall Acceptance Rate 362 of 729 submissions, 50%

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Cited By

Tomitsch MEllison A(2023)A Human-Centred Technology Approach to Pedestrian Safety in Smart CitiesResilient and Responsible Smart Cities10.1007/978-3-031-20182-0_2(19-32)Online publication date: 31-Mar-2023
https://doi.org/10.1007/978-3-031-20182-0_2
Dey DHabibovic ABerger MBansal DCuijpers RMartens MJi YJeon M(2022)Investigating the Need for Explicit Communication of Non-Yielding Intent through a Slow-Pulsing Light Band (SPLB) eHMI in AV-Pedestrian InteractionProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3546086(307-318)Online publication date: 17-Sep-2022
https://dl.acm.org/doi/10.1145/3543174.3546086
Chng SKawasumi MAl-Ahda MMangla CCheah L(2022)Evaluating the Use of Graphic Symbols in Autonomous Vehicle-To-Pedestrian Communication2022 IEEE 25th International Conference on Intelligent Transportation Systems (ITSC)10.1109/ITSC55140.2022.9922243(389-394)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1109/ITSC55140.2022.9922243
Forke JFröhlich PSuette SGafert MPuthenkalam JDiamond LZeilinger MTscheligi M(2021)Understanding the Headless Rider: Display-Based Awareness and Intent-Communication in Automated Vehicle-Pedestrian Interaction in Mixed TrafficMultimodal Technologies and Interaction10.3390/mti50900515:9(51)Online publication date: 31-Aug-2021
https://doi.org/10.3390/mti5090051
Lee Jpark wLee S(2021)Discovering the Design Challenges of Autonomous Vehicles through Exploring Scenarios via an Immersive Design WorkshopProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462119(322-338)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462119
Hoggenmüller MTomitsch MHespanhol LTran TWorrall SNebot EKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User FeedbackProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445159(1-14)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445159
Tomitsch MHoggenmueller M(2021)Designing Human–Machine Interactions in the Automated City: Methodologies, Considerations, PrinciplesAutomating Cities10.1007/978-981-15-8670-5_2(25-49)Online publication date: 5-Jan-2021
https://doi.org/10.1007/978-981-15-8670-5_2
Thakur PSingh G(2021)Simulation Frameworks and Potential Research Challenges for Internet‐of‐Vehicles NetworksSpectrum Sharing in Cognitive Radio Networks10.1002/9781119665458.ch12(281-310)Online publication date: 11-Jun-2021
https://doi.org/10.1002/9781119665458.ch12
Albastaki AHoggenmüller MRobinson FHespanhol L(2020)Augmenting Remote Interviews through Virtual Experience PrototypesProceedings of the 32nd Australian Conference on Human-Computer Interaction10.1145/3441000.3441057(78-86)Online publication date: 2-Dec-2020
https://dl.acm.org/doi/10.1145/3441000.3441057
Hoggenmüller MTomitsch MParker CNguyen TZhou DWorrall SNebot E(2020)A Tangible Multi-Display Toolkit to Support the Collaborative Design Exploration of AV-Pedestrian InterfacesProceedings of the 32nd Australian Conference on Human-Computer Interaction10.1145/3441000.3441031(25-35)Online publication date: 2-Dec-2020
https://dl.acm.org/doi/10.1145/3441000.3441031
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