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Key Factors in Scaling up Agile Team in Matrix Organization

Published: 14 February 2019 Publication History

Abstract

This paper presents our experiences with a 120-person matrixed software engineering product team that successfully scaled adoption of Scrum across three countries. The product is a legacy, mission-critical software system that conforms to stringent healthcare regulatory standards. We are practicing Obeya wall-A a large physical wall that visualize product information-that addresses our cross team communication challenges, Kudos cards-An event where people shows their gratitude cards publically for peers who deserve-that bonds team together and OYA day-A day event for team to do something 'Out of Your Area'-that helps fostering innovation, learning culture and collaboration. We are also describing our experience in defining focus areas of a project manager, test manager and that of a product manager. These roles are not defined in scrum guide, however, are relevant in our experience in a scaled up distributed scrum environment. The authors bring together experiences as a Scrum Master, a Product Owner, a Test Lead and an architect who have been an integral part of this journey, establishing these practices over several years. These practices have helped in scaling as well as stabilizing the team to an extent where each product version meets milestones on time and is taking strong steps towards shorter release cycles of quarterly releases. This paper also summaries our lessons learned, and recommendations.

References

[1]
Jill Jusko, Obeya: The Brain of the Lean Enterprise, http://www.industryweek.com/print/lean-six-sigma/obeya-brain-lean-enterprise
[2]
Ship It day. 20 hours to innovate. https://www.atlassian.com/company/shipit
[3]
Implementing Kudo Cards. https://agilestrides.com/2015/06/18/implementing-kudo-cards/
[4]
Jurgen Appelo, 2016, Managing for Happiness: Games, Tools, and Practices to Motivate Any Team, Page 23--24,
[5]
R. Gupta et al. 2018.Challenges in scaling up a globally distributed legacy product: a case study of a matrix organization, ICGSE, 18, Gothenburg, Sweden.

Cited By

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  • (2023)Development of Edutech Startup Learning Kit Industry Lab Integrated Cloud Learning in Learning Practicum SMK and Higher Education Based on Partnership Sharing System in IndonesiaProceedings of the BISTIC Business Innovation Sustainability and Technology International Conference (BISTIC 2022)10.2991/978-94-6463-178-4_20(191-203)Online publication date: 17-May-2023
  • (2022)O que fazer quando não há Product Owner? um estudo sobre a ausência desse papelRevista de Gestão e Projetos10.5585/gep.v13i2.2220913:2(38-65)Online publication date: 21-Jul-2022

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ISEC '19: Proceedings of the 12th Innovations in Software Engineering Conference (formerly known as India Software Engineering Conference)
February 2019
238 pages
ISBN:9781450362153
DOI:10.1145/3299771
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 February 2019

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Author Tags

  1. Kudos Card
  2. Matrix Organization
  3. OYA Day
  4. Obeya Wall
  5. product manager
  6. product owner
  7. project manager
  8. scrum master
  9. test manager

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ISEC'19

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Overall Acceptance Rate 76 of 315 submissions, 24%

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Cited By

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  • (2023)Development of Edutech Startup Learning Kit Industry Lab Integrated Cloud Learning in Learning Practicum SMK and Higher Education Based on Partnership Sharing System in IndonesiaProceedings of the BISTIC Business Innovation Sustainability and Technology International Conference (BISTIC 2022)10.2991/978-94-6463-178-4_20(191-203)Online publication date: 17-May-2023
  • (2022)O que fazer quando não há Product Owner? um estudo sobre a ausência desse papelRevista de Gestão e Projetos10.5585/gep.v13i2.2220913:2(38-65)Online publication date: 21-Jul-2022

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