Study on online early childhood education and care service based on the e-business
Authors: 
Fei Hou, Zongzhen Jin, Qi LiuAuthors Info & Claims
Fei Hou, Zongzhen Jin, Qi LiuAuthors Info & ClaimsPages 304 - 310
Abstract
Online early childhood education and care service have been developing unprecedentedly fast recently, while the whole chain of the service is varied and multifarious in the e-business times. This paper optimizes and analyzes the service chain regarding the service delivery with all aspects, including all the service elements and the processes. The result shows that, on one hand, the key steps of the service chain consist of service information provision, needs and characteristics analysis, service plan development, service agreement, payment, service delivery, outcome evaluation, and communication and feedback. On the other hand, the key elements of the service chain include service provider, staff, service location, service facility and learning material.
References
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GB/T 20002.1-2008: "Drafting for Special Aspects in Standards - Part 1: Child Safety" {S}
[2]
GB/T 26158-2010: "Human Dimensions of Chinese Minors" {S}
[3]
JGJ 39-2016: "Code for Design of Nursery and Kindergarten Buildings" {S}
[4]
ISO/IEC Guide 76: 2008: "Development of Service Standards - Recommendations for Addressing Consumer Issues" {S}
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Guiding Opinions on Reform and Development of Early Childhood Education, {2003} No. 13, issued by the General Office of the State Council on March 4, 2003.
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Outline of Educating Children under Three Years Old (Draft), released by the former Maternal and Child Health Bureau under the Ministry of Health on June 6, 1981.
[7]
Guidance on the Learning and Development of Children Aged 3 to 6, {2012} No.4, promulgated by the Ministry of Education on October 15, 2012.
[8]
Work Regulations and Procedures in Kindergartens, promulgated by Order No.25 of the State Education Commission of the People's Republic of China on March 9, 1996.
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Regulations on Health Care in Nurseries and Kindergartens, promulgated by Order No.76 of the Ministry of Health on March 1, 2010.
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Fei HOU, Shuo YANG, Sui ZHANG. Research on Construction Strategy of Public Education Service Standard System Based on Current Situation Analysis. {J}. Standard Science. (2014.12) 93--96.
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Fei HOU. Research on Key Issues of "Specification for early childhood education and care services" National Standard Development. {J}. China Standardization (2014.12) 102--106.
Index Terms
- Study on online early childhood education and care service based on the e-business
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January 2019
469 pages
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Association for Computing Machinery
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Publication History
Published: 10 January 2019
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- Research-article
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- China National Institute of Standardization
Conference
IC4E 2019
IC4E 2019: 2019 10th International Conference on E-Education, E-Business, E-Management and E-Learning
January 10 - 13, 2019
Tokyo, Japan
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