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The Future of Work(places): Creating a Sense of Place for On-demand Work

Published: 09 November 2019 Publication History

Abstract

While the shift to on-demand labor may foster greater control over one's employment in some ways, it has removed much of the benefits that come with consistently working in shared physical spaces. Working in physical spaces allow opportunities for social support, long-term growth, and stability. The goal of this workshop is to facilitate a discussion around how physical spaces and online technologies influence each other in on-demand work. We plan to invite a diverse group of stakeholders, including researchers studying these topics, grassroots organizers who can represent and voice the concerns of their respective worker communities, and designers of on-demand work platforms. Discussion and ideas generated from this workshop will be archived online and made available to the larger research community and the general public.

References

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Ajay Agrawal, John Horton, Nicola Lacetera, and Elizabeth Lyons. 2015. Digitization and the contract labor market: A research agenda. In Economic analysis of the digital economy. University of Chicago Press, 219--250.
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Allie Blaising, Yasmine Kotturi, and Chinmay Kulkarni. 2019. Navigating Uncertainty in the Future of Work: Information-Seeking and Critical Events Among Online Freelancers. In Extended Abstracts of the ACM Conference on Human Factors in Computing Systems.
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Mary L. Gray and Siddharth Suri. 2019. Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass. Eamon Dolan Books.
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Julie S. Hui, Kentaro Toyama, Joyojeet Pal, and Tawanna Dillahunt. 2018. Making a Living My Way: Necessity-driven Entrepreneurship in Resource-Constrained Communities. Proceedings of ACM Human-Computer Interaction 2, CSCW.
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Shagun Jhaver, Justin Cranshaw, and Scott Counts. 2019. Measuring Professional Skill Development in US Cities. In Proc. of the International AAAI Conference on Web and Social Media.
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Otto Kassi and Vili Lehdonvirta. 2016. Building the online labour index: a tool for policy and research.
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Siou Chew Kuek, Cecilia Paradi-Guilford, Toks Fayomi, Saori Imaizumi, Panos Ipeirotis, Patricia Pina, and Manpreet Singh. 2015. The global opportunity in online outsourcing. World Bank Group.
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Arun Sundararajan. 2016. The sharing economy: The end of employment and the rise of crowd-based capitalism. Mit Press.
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Loren Terveen Thebault-Spieker and Brent Hecht. 2017. Towards a Geographic Understanding of the Sharing Economy: Systemic Biases in UberX and TaskRabbit. ACM TOCHI.
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Niels Van Doorn. 2017. Platform labor: on the gendered and racialized exploitation of low-income service work in the "on-demand'economy. Information, Communication & Society 20, 6: 898--914.

Cited By

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  • (2025)A design space for reconfigurable interactive desktop environments (RIDEs)Behaviour & Information Technology10.1080/0144929X.2024.2447920(1-26)Online publication date: 16-Feb-2025
  • (2024)"How fancy you are to make us use your fancy tool": Coordinating Individuals' Tool Preference over Group BoundariesProceedings of the ACM on Human-Computer Interaction10.1145/36330698:GROUP(1-31)Online publication date: 21-Feb-2024
  • (2021)Automation and redistribution of work: the impact of social distancing on live TV productionHuman–Computer Interaction10.1080/07370024.2021.198491738:1(1-24)Online publication date: 23-Nov-2021
  • Show More Cited By

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Published In

cover image ACM Conferences
CSCW '19 Companion: Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing
November 2019
562 pages
ISBN:9781450366922
DOI:10.1145/3311957
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 09 November 2019

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Author Tags

  1. crowd work
  2. digitally-mediated work
  3. freelance work
  4. future of work
  5. gig work
  6. jobs
  7. organizations
  8. place
  9. space

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CSCW '19 Companion Paper Acceptance Rate 703 of 2,958 submissions, 24%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

View all
  • (2025)A design space for reconfigurable interactive desktop environments (RIDEs)Behaviour & Information Technology10.1080/0144929X.2024.2447920(1-26)Online publication date: 16-Feb-2025
  • (2024)"How fancy you are to make us use your fancy tool": Coordinating Individuals' Tool Preference over Group BoundariesProceedings of the ACM on Human-Computer Interaction10.1145/36330698:GROUP(1-31)Online publication date: 21-Feb-2024
  • (2021)Automation and redistribution of work: the impact of social distancing on live TV productionHuman–Computer Interaction10.1080/07370024.2021.198491738:1(1-24)Online publication date: 23-Nov-2021
  • (2020)Stuck in the middle with you: The Transaction Costs of Corporate Employees Hiring FreelancersProceedings of the ACM on Human-Computer Interaction10.1145/33928424:CSCW1(1-28)Online publication date: 29-May-2020

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