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Substantive Legal Software Quality: A Gathering Storm?

Published: 17 June 2019 Publication History

Abstract

Readily available interactive programs dispense substantive legal guidance, often including bespoke documents. These are found across a wide spectrum of commercial and non-commercial contexts. Consumers are coming to rely on them as alternatives to expensive lawyer services. Yet their quality is uneven and difficult to assess. We are in danger of serious harm being done to unwitting users. How can we avoid an epidemic of artificial misinformation, systematic inaccuracy, and mechanical malpractice? This paper reviews how those dangers play out in real-world application contexts and explores ways in which the AI & Law community might help address them.

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Cited By

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  • (2024)Code-ifying the Law: How Disciplinary Divides Afflict the Development of Legal SoftwareProceedings of the ACM on Human-Computer Interaction10.1145/36869378:CSCW2(1-37)Online publication date: 8-Nov-2024
  • (2023)Beyond Readability with RateMyPDFProceedings of the Nineteenth International Conference on Artificial Intelligence and Law10.1145/3594536.3595146(287-296)Online publication date: 19-Jun-2023
  • (2021)Evaluating Artificial Intelligence for Legal Services: Can “Soft Law” Lead to Enforceable Standards for Effectiveness?IEEE Technology and Society Magazine10.1109/MTS.2021.312373240:4(37-51)Online publication date: Dec-2021
  • Show More Cited By

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cover image ACM Conferences
ICAIL '19: Proceedings of the Seventeenth International Conference on Artificial Intelligence and Law
June 2019
312 pages
ISBN:9781450367547
DOI:10.1145/3322640
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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  • Univ. of Montreal: University of Montreal
  • AAAI
  • IAAIL: Intl Asso for Artifical Intel & Law

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Published: 17 June 2019

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Cited By

View all
  • (2024)Code-ifying the Law: How Disciplinary Divides Afflict the Development of Legal SoftwareProceedings of the ACM on Human-Computer Interaction10.1145/36869378:CSCW2(1-37)Online publication date: 8-Nov-2024
  • (2023)Beyond Readability with RateMyPDFProceedings of the Nineteenth International Conference on Artificial Intelligence and Law10.1145/3594536.3595146(287-296)Online publication date: 19-Jun-2023
  • (2021)Evaluating Artificial Intelligence for Legal Services: Can “Soft Law” Lead to Enforceable Standards for Effectiveness?IEEE Technology and Society Magazine10.1109/MTS.2021.312373240:4(37-51)Online publication date: Dec-2021
  • (2020)Scalable and explainable legal predictionArtificial Intelligence and Law10.1007/s10506-020-09273-1Online publication date: 24-Jun-2020

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