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The Trust-Building Process in the Social Media Environment of Rumour Spreading

Published: 06 January 2020 Publication History

Abstract

Given the negative effects on individuals and society caused by trust in social media rumours, this research focuses on the trust-building process related to social media rumours. Using a structural equation model to analyze the data of 234 journalism students, we investigated the trust-building process, including trust belief and trust action, related to social media rumours. We studied the associations of trust belief and trust action with self-efficacy, which is an important psychological factor, and the relationship of the two levels of trust with the expressive and consumptive use of social media rumours. The results suggest that self-efficacy has a positive effect on trust belief but a negative effect on trust action. The different levels of trust have different effects on the use of rumours. The study provides insights into the trust-building process in relation to social media rumours and empirical support for media literacy training and computer ethics education.

References

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Cited By

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  • (2024)Understanding Multi-platform Social Media Aggregators: A Design and Development Case Study with BTS-DASHSocial Computing and Social Media10.1007/978-3-031-61281-7_2(19-43)Online publication date: 29-Jun-2024
  • (2022)COVID-19, Anti-Intellectualism, and Health Communication: Assessing the Chinese Social Media Platform Sina WeiboHealthcare10.3390/healthcare1101012111:1(121)Online publication date: 30-Dec-2022
  • (2021)The effect of the social aspect, media dependency, and uncertainty against the formation of Trust toward information in social network sites: A case study of COVID‐19 information in IndonesiaTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1219688:1Online publication date: 5-Jul-2021

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  1. The Trust-Building Process in the Social Media Environment of Rumour Spreading

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    cover image ACM Conferences
    GROUP '20: Companion Proceedings of the 2020 ACM International Conference on Supporting Group Work
    January 2020
    168 pages
    ISBN:9781450367677
    DOI:10.1145/3323994
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Publication History

    Published: 06 January 2020

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    Author Tags

    1. consumptive use
    2. expressive use
    3. self-efficacy
    4. social media rumours
    5. trust action
    6. trust belief

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    • world-class discipline "Library Information and Data Science" by the Ministry of Education of the People's Republic of China
    • National Natural Science Foundation of China

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    Overall Acceptance Rate 125 of 405 submissions, 31%

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    View all
    • (2024)Understanding Multi-platform Social Media Aggregators: A Design and Development Case Study with BTS-DASHSocial Computing and Social Media10.1007/978-3-031-61281-7_2(19-43)Online publication date: 29-Jun-2024
    • (2022)COVID-19, Anti-Intellectualism, and Health Communication: Assessing the Chinese Social Media Platform Sina WeiboHealthcare10.3390/healthcare1101012111:1(121)Online publication date: 30-Dec-2022
    • (2021)The effect of the social aspect, media dependency, and uncertainty against the formation of Trust toward information in social network sites: A case study of COVID‐19 information in IndonesiaTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1219688:1Online publication date: 5-Jul-2021

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