Richard F. Forno
ABSTRACT
Although technology vendors prefer customers use their products according to pre-planned use cases, incorporating misleading user interfaces and crafting questionable decision points for users can induce them to make low-information decisions that may adversely impact their cybersecurity or operational postures. This Insight and accompanying presentation briefly offer industry-informed analysis and guidance on the professional and operational elements necessary to help overcome such issues to help users make more informed decisions about their digital well-being.
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Index Terms
- Risk awareness and the user experience
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