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How Personalized Feedback Emails Can Enhance Participation Rate in Online Courses

Published:26 February 2020Publication History

ABSTRACT

The instructors in conventional classes play a crucial role in motivating students to participate in class activities. However, in asynchronous online courses, such a relationship where the instructor act as the observer and the motivator is missing. In this paper, we performed an experiment on an online introductory course in computer science to understand how personalized feedback emails can address this limitation. For this purpose, we designed a forecasting system to analyze the progress of students towards the end of the semester and predict their final grades. Our quantitative and qualitative data analysis shows how such a feedback system can improve both the performance and the level of satisfaction of students in the online classes. More than ~42% of students ended up getting grades better than their expected scores, and ~78% of students confirmed that the feedback emails motivated them to enhance their engagement in the class discussions.

References

  1. Carlos Alario-Hoyos, Pedro J Muñoz-Merino, Mar Pérez-Sanagustín, C Del-gado Kloos, and Hugo A Parada G. 2016. Who are the top contributors in aMOOC? Relating participants' performance and contributions.Journal of Com-puter Assisted Learning32, 3 (2016), 232--243.Google ScholarGoogle Scholar
  2. Hengtao Tang, Wanli Xing, and Bo Pei. 2018. Exploring the temporal dimensionof forum participation in MOOCs.Distance Education39, 3 (2018), 353--372.Google ScholarGoogle Scholar

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  1. How Personalized Feedback Emails Can Enhance Participation Rate in Online Courses

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          • Published in

            cover image ACM Conferences
            SIGCSE '20: Proceedings of the 51st ACM Technical Symposium on Computer Science Education
            February 2020
            1502 pages
            ISBN:9781450367936
            DOI:10.1145/3328778

            Copyright © 2020 Owner/Author

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            Association for Computing Machinery

            New York, NY, United States

            Publication History

            • Published: 26 February 2020

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            Overall Acceptance Rate1,595of4,542submissions,35%

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