Chao Li
ABSTRACT
More and more stakeholders such as consumers, sales clerks, manufacturers and administrative staffs are gravitated to wade through product reviews prior to making decisions, and they often try to get more helpful concerned information with a few reviews. However, the information items included in different reviews are often limited and different users often concern different aspects, and the existing research does not achieve the completeness assessment of reviews in the form of information items. Therefore, we identify the user-concerned information items from the reviews published or clicked by a user, and develop the assessment models to assess the completeness of reviews based on the identified information items, and finally show a method for ranking review with the requirements in information completeness.
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Index Terms
- The Completeness Assessment on Product Reviews based on User-concerned Information Requirements
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