skip to main content
10.1145/3333165.3333183acmotherconferencesArticle/Chapter ViewAbstractPublication PagesarabwicConference Proceedingsconference-collections
research-article

A personalized e-Gov framework to bridge silos between Moroccan administrations

Published: 07 March 2019 Publication History

Abstract

E-Government plays a crucial role in modernizing public sectors and developing social and economic life of citizens. To raise these challenges, our country has adopted since 2009 the e-Moroccan strategy that aims to facilitate the access and the use of administration services. One of the main issues of this strategy is to ensure interoperability between all administrations and to provide services that are tailored to each citizen profile. To support the e-Morocco solution, we draw in this article a framework for the implementation of a personalized e-government. Our solution is based on three components: an interoperability platform called WASSIT which is a mediation system that provides data integration and dynamic composition of e-services, a personalization platform called 2P-Med that customizes services to each user profile, and finally a single sign portal that offers a transparent and secure access to all administration services. In addition to this framework, we highlight a set of measures and best practices that should insure the success of our proposal in the Moroccan context

References

[1]
A. Andersen,., "egouvernement: réflexions sur l'utilisation les NTICS par les collectivitéspubliques", Business Consulting Arthur Anderson", 2000
[2]
J.L, Maté Hernadez, «e-gouvernement: des citoyens aux clients», E-gouvernement/ eadministration dans la sécurité sociale. Genève, Association internationale de la sécurité sociale, 2002.
[3]
United Nations:" E-Government Survey Leveraging E-government at the time of financial and economic crisis", 2010
[4]
Ministry of Industry, Trade and New Technologies:"Morrocan e-Gov program anual report", 2011
[5]
Direction Générale des Impots du Maroc, SIMPL Project, http://www.tax.gov.ma/wps/portal/SimplTVA
[6]
Trésorerie générale du royaune:"Public Depense Cartographie Report". 2005
[7]
A. Zellou, "Contribution to the LAV rewriting in the context of WASSIT, a resources integration framework". Ph.D. dissertation,Computer Sciences Department, Mohammadia Engineering School,Rabat, Morocco, 2008.
[8]
L., Benhlima, D., Chiadmi, A., Moujane and L., Gounbark, "Construction de la base de connaissances pour WASSIT". Journal marocain d'automatique, d'informatique et de traitement de signal, 3(3), mai, ISBN 0851-6982, 2007
[9]
G.Wiederhold, "Mediators in the Architecture of Future Information Systems", In IEEE Computer Conference, vol. 25, n 3, pp. 38--49,1992
[10]
F.Wadjinny, D.Chiadmi, L.Benhlima, A.Moujane, "Query processing in the WASSIT mediation framework". Proceedings of the seventh ACS/IEEE International Conference on Computer Systems and Applications (AICCSA-09), Rabat, Morocco, May 2009.
[11]
F.Wadjinny, "Adaptation des requetes aux capacites de sources dans un système de mediation". Ph.D. dissertation, Computer Sciences Department, Mohammadia Engineering School, Rabat, Morocco. 2010
[12]
I.Zaoui, D.Chiadmi, L.Benhlima, "Building 2P-Med, "A personnalization plateform for mediation". In IJEST (International Journal of Engeneering Science and Technologies) ISSN: 0975-5462 Vol. 3 No. 5 May 2011.
[13]
I.Zaoui, F.Wadjinny, D.Chiadmi, L.Benhlima: "Construction d'un profil utilisateur pour un médiateur de bibliothèques électroniques", Proceeding of WOTIC, Agadir, Morocco, 2009.
[14]
I.Zaoui, F.Wadjinny, D.Chiadmi, L.Benhlima, "Towards a personnalized data source selection in the context of mediation systems". The Third International Conference on Web and Information Technologies pages: 449--460, ISBN: 978-9954-9083-0-3. Marrakech,ICWIT 2010
[15]
F., Wadjinny, I., Zaoui, A., Moujane, D., Chiadmi, "Integrating Disparate digital libraries using the Wassit mediation framework". In Digital Libraries -Methods and Applications ISBN 978-953-307-203-6 Intech 2010 p69. 2011
[16]
OECD, "The e-government imperative: Main findings, OECD Observer Report, 2003 www.oecd.org/publication/Pol_brief
[17]
E-Government Interoperability Framework, Version6.1(UK),
[18]
New Zealand E-government Interoperability Framework(NZ e-GIF), Version 3.2 http://www.e.govt.nz/plone/archive/standards/e-gif.1.html
[19]
M., Momotko, W., Izdebski, E.,Tambouris, K.,Tarabanis and M.,Vintar, "An Architecture of Active Life Event Portals: Generic Workflow Approach", Lecture Notes in Computer Science, Volume 4656/2007, pp 104--115, 2007.
[20]
A., Dais, M. Nikolaidou,. N., Alexopoulou, D., Anagnostopoulos, M., Wimmer, H.,Scholl, E., Ferro, "Introducing a Public Agency Networking Platform towards Supporting Connected Governance", Springer 5184, 375--387. 2008
[21]
P, Milić, N. Veljković, L. Stoimenov. "Semantic technologies in e-government: Toward openness and transparency." Smart Technologies for Smart Governments. Springer, Cham, 2018. 55--66.
[22]
Rezende, Denis Alcides. "Strategic Digital City Projects: Innovative Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil)." Enhancing Knowledge Discovery and Innovation in the Digital Era. IGI Global, 2018. 204--223.

Index Terms

  1. A personalized e-Gov framework to bridge silos between Moroccan administrations

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    ArabWIC 2019: Proceedings of the ArabWIC 6th Annual International Conference Research Track
    March 2019
    136 pages
    ISBN:9781450360890
    DOI:10.1145/3333165
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    In-Cooperation

    • Google Inc.
    • Microsoft: Microsoft
    • Facebook: Facebook
    • ORACLE: ORACLE
    • IBM: IBM

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 07 March 2019

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. e-government
    2. mediation systems
    3. personalization
    4. source selection
    5. user profile

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Conference

    ArabWIC 2019

    Acceptance Rates

    ArabWIC 2019 Paper Acceptance Rate 20 of 36 submissions, 56%;
    Overall Acceptance Rate 20 of 36 submissions, 56%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • 0
      Total Citations
    • 48
      Total Downloads
    • Downloads (Last 12 months)2
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 16 Feb 2025

    Other Metrics

    Citations

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media