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Recurrent Memory Reasoning Network for Expert Finding in Community Question Answering

Published: 22 January 2020 Publication History

Abstract

Expert finding is a task designed to enable recommendation of the right person who can provide high-quality answers to a requester's question. Most previous works try to involve a content-based recommendation, which only superficially comprehends the relevance between a requester's question and the expertise of candidate experts by exploring the content or topic similarity between the requester's question and the candidate experts' historical answers. However, if a candidate expert has never answered a question similar to the requester's question, then existing methods have difficulty making a correct recommendation. Therefore, exploring the implicit relevance between a requester's question and a candidate expert's historical records by perception and reasoning should be taken into consideration. In this study, we propose a novel \textslrecurrent memory reasoning network (RMRN) to perform this task. This method focuses on different parts of a question, and accordingly retrieves information from the histories of the candidate expert.Since only a small percentage of historical records are relevant to any requester's question, we introduce a Gumbel-Softmax-based mechanism to select relevant historical records from candidate experts' answering histories. To evaluate the proposed method, we constructed two large-scale datasets drawn from Stack Overflow and Yahoo! Answer. Experimental results on the constructed datasets demonstrate that the proposed method could achieve better performance than existing state-of-the-art methods.

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Cited By

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  • (2024)Semantic Web Approaches in Stack OverflowInternational Journal on Semantic Web & Information Systems10.4018/IJSWIS.35861720:1(1-61)Online publication date: 13-Dec-2024
  • (2024)Graph collaborative expert finding with contrastive learningProceedings of the Thirty-Third International Joint Conference on Artificial Intelligence10.24963/ijcai.2024/253(2288-2296)Online publication date: 3-Aug-2024
  • (2024)PEPT: Expert Finding Meets Personalized Pre-TrainingACM Transactions on Information Systems10.1145/369038043:1(1-26)Online publication date: 28-Aug-2024
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cover image ACM Conferences
WSDM '20: Proceedings of the 13th International Conference on Web Search and Data Mining
January 2020
950 pages
ISBN:9781450368223
DOI:10.1145/3336191
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Publication History

Published: 22 January 2020

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Author Tags

  1. community question answering
  2. expert finding
  3. memory network

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Overall Acceptance Rate 498 of 2,863 submissions, 17%

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Cited By

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  • (2024)Semantic Web Approaches in Stack OverflowInternational Journal on Semantic Web & Information Systems10.4018/IJSWIS.35861720:1(1-61)Online publication date: 13-Dec-2024
  • (2024)Graph collaborative expert finding with contrastive learningProceedings of the Thirty-Third International Joint Conference on Artificial Intelligence10.24963/ijcai.2024/253(2288-2296)Online publication date: 3-Aug-2024
  • (2024)PEPT: Expert Finding Meets Personalized Pre-TrainingACM Transactions on Information Systems10.1145/369038043:1(1-26)Online publication date: 28-Aug-2024
  • (2024)A Study of Expert Finding Methods for Multi-Granularity Encoded Community Question Answering by Fusing Graph Neural NetworksIEEE Access10.1109/ACCESS.2024.345054412(142168-142180)Online publication date: 2024
  • (2024)Tri-relational multi-faceted graph neural networks for automatic question taggingNeurocomputing10.1016/j.neucom.2024.127250576:COnline publication date: 25-Jun-2024
  • (2024)MATER: Bi-level matching-aggregation model for time-aware expert recommendationExpert Systems with Applications10.1016/j.eswa.2023.121576237(121576)Online publication date: Mar-2024
  • (2024)Early prediction of promising expert users on community question answering sitesInternational Journal of System Assurance Engineering and Management10.1007/s13198-024-02303-015:7(2902-2913)Online publication date: 9-Apr-2024
  • (2024)T-shaped expert mining: a novel approach based on skill translation and focal lossJournal of Intelligent Information Systems10.1007/s10844-023-00831-y62:2(535-554)Online publication date: 1-Apr-2024
  • (2024)Towards Robust Expert Finding in Community Question Answering PlatformsAdvances in Information Retrieval10.1007/978-3-031-56069-9_12(152-168)Online publication date: 23-Mar-2024
  • (2023)A novel hybrid CNN-LSTM approach for assessing StackOverflow post qualityJournal of Intelligent Systems10.1515/jisys-2023-005732:1Online publication date: 28-Nov-2023
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