Jeffrey Johannes Austen Bongku
ABSTRACT
The goal of this research is to identify, analyze and design an effective knowledge management system for XYZ company in Indonesia. As the growing of consultant company in Indonesia, XYZ company need to keep the valuable knowledge, so they can use it in the future. The analyze and design method used by this paper are: Wiig Knowledge Management Cycle, Nonaka and Takeuchi SECI Model, and object-oriented analysis and design. And for the data collection, the authors did the interview with the enterprise solution manager and observation in the company to capture company daily activities. The results are the knowledge management system implemented to capture, manage and use the company knowledge work more effective. We can conclude that the knowledge management system can help the company to maintain their knowledge.
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Index Terms
- Designing the Knowledge Management System: A Case Study Approach in IT Consultant Company
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