ICEEG

European governments are implementing e-government for the purpose of services improving, costs reducing, user time saving, increasing effectiveness and efficiency in all sectors. This is the expected outcome from each government. In this way, e- ...

Procedures applicable in C2G relations are sometimes complex and incomprehensible to an average citizen. The purpose of this article is the assessment of the possibility of using a formal business process graphical notation to improve understanding of ...

This article discusses recent e-Government maturity models, presents the principles and levels of development of Digital Government, and conducts a comparative analysis of the concepts of Digital and e-Government. This article will also present the e-...

The article describes the issues of Open Government Data (OGD) and problems with the use of such data. Good quality and proper publishing of OGD enable (apart from the control function) their business use. This affects the economic benefits. The author ...

Literature has largely investigated how information and communication technologies (ICTs) are a relevant instrument to support public sector reforms. This paper contributes this literature analyzing how technology shape the trajectory of a public ...

Inhabitant's implementation of eGovernment services is a key objective for the Government of developed and developing countries. However, to improve the eGovernment services it is important for any Government to align all stakeholders so that the needs ...

For successful implementations of E-Government, it is critical that information must be available and accessible to all citizens regardless any disability and physical limitations. The demand for the wider access to government information and promoting ...

With the mobile payment scale increasing rapidly in Korean, the Chinese customers market becomes one of the largest undeveloped ones, providing precious research opportunities. To maintain domestic customers and attract international customers,it is the ...

This paper aims to give insights upon the main challenges that bank customers can encounter and their relationships to digital payment methods usage. An online survey will be applied for collecting data and sent to critical network groups (who are also ...

WeChat was first developed as an instant messaging application for mobile phones in 2011. It is most often likened to WhatsApp, Facebook Messenger, Viber, Line, etc. for their abilities to send text, image, audio messages, or even to make live audio and ...

With the surge in digital platforms and extension of e-commerce, the field of recommendation has been a topic of interest not only for the data scientist but deemed important by the business experts to enhance the user-centric services. A large number ...

The paper aims to study the relationship between trust and satisfaction on mobile bank applications (MBAs) based on the experience of young bank customers (YBCs). An electronic questionnaire was developed based on previous studies and was sent to YBCs. ...

With the ever-present of social media sites and online review sites, access to customer's sentiments and opinions on a business are within reach of any organization, which proves to be a gold mine of opportunity for them to provide the best customer ...

The recommender systems play an important role in alleviating information overload, extracting interesting commodities for users and improving user personalized experience. Today, with the increasing abundant of products and the personalized needs of ...

This study examined consumer's expectation on the usefulness of promocode within the shopping apps. Consumers learned about the availability of promocode from searching, media exposure and their collaboration with other consumers. Hence, there is a need ...

One of the biggest challenges electronic commerce managers face today is how to encourage website visitors to act. Usability is no longer enough, and managers must advance into the new world of user experience and persuasive design. This paper examines ...

In order to explore technological innovation efficiency in three economic zones of Yangtze River delta, Pearl River delta and Circum-bohai Sea, this paper analyses the super-efficiency of technological innovation in the three economic zones and makes a ...

This study contributes to the literature on Big Data and, specifically, the barriers that prevent micro-firms (fewer than 10 employees) from integrating digital solutions, in the context of the French traditional restaurant sector. Using focus group ...

This research attempts to analyse the property price in city which has high natural risks. We examine the property price in Padang which is potentially hit by big earthquake and tsunami. This study investigates whether house prices are overvalued or ...

The investment decision criteria for the S&P500 Index stock market have been a challenge because the data is massive, complex, non-linear and noised. This study proposes the following approach: first, the Index data constitutes the input for training a ...