skip to main content
10.1145/3340764.3340800acmotherconferencesArticle/Chapter ViewAbstractPublication PagesmundcConference Proceedingsconference-collections
research-article

Augmented-Reality-Enhanced Product Comparison in Physical Retailing

Published:08 September 2019Publication History

ABSTRACT

Augmented reality technology has experienced great improvement in recent years and it has been successfully applied to industry and entertainment settings. However, its application in everyday contexts such as shopping is still very limited. One of the requirements to seamlessly incorporate augmented reality into everyday tasks is to find intuitive, natural methods to make use of it. Due to the inherent capabilities of augmented reality to work as a visual aid to explore and extend the knowledge a user has of the surroundings, this paper proposes the combination of AR technology and product advisors in a novel approach for product comparison. The user's awareness of the differences between multiple physically present objects is enhanced through virtual augmentations, supporting an intuitive way of comparing two or more products while shopping. To assess the validity of the concept, a prototype for an AR-based shopping assistant for comparing vacuum cleaners has been implemented and evaluated in a user study, testing different methods of visual comparison and interaction.

References

  1. Junho Ahn, James Williamson, Mike Gartrell, Richard Han, Qin Lv, and Shivakant Mishra. 2015. Supporting Healthy Grocery Shopping via Mobile Augmented Reality. ACM Trans. Multimedia Comput. Commun. Appl. 12, 1s (Oct. 2015), 16:1--16:24. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Catherine Alberola, Götz Walter, and Henning Brau. 2018. Creation of a Short Version of the User Experience Questionnaire UEQ. i-com 17, 1 (apr 2018), 57--64.Google ScholarGoogle Scholar
  3. G.A. Alvarez and P. Cavanagh. 2004. The Capacity of Visual Short-Term Memory is Set Both by Visual Information Load and by Number of Objects. Psychological Science 15, 2 (feb 2004), 106--111.Google ScholarGoogle ScholarCross RefCross Ref
  4. John Brooke and others. 1996. SUS-A quick and dirty usability scale. Usability evaluation in industry 189, 194 (1996), 4--7.Google ScholarGoogle Scholar
  5. Steve Brown and David Roth. 2015. The Future of Retail: Shopping and the Smart Shelf. Intel (2015). https://www.intel.com/content/ www/uk/en/retail/digital-retail-futurecasting-report.htmlGoogle ScholarGoogle Scholar
  6. D. Chatzopoulos, C. Bermejo, Z. Huang, and P. Hui. 2017. Mobile Augmented Reality Survey: From Where We Are to Where We Go. IEEE Access PP, 99 (2017), 1--1.Google ScholarGoogle Scholar
  7. Rong Chen, Li Peng, and Yi Qin. 2010. Supermarket shopping guide system based on Internet of things. In IET International Conference on Wireless Sensor Network 2010 (IET-WSN 2010). IET.Google ScholarGoogle ScholarCross RefCross Ref
  8. Augusto Esteves, David Verweij, Liza Suraiya, Rasel Islam, Youryang Lee, and Ian Oakley. 2017. SmoothMoves: Smooth Pursuits Head Movements for Augmented Reality. In Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology (UIST '17). ACM, New York, NY, USA, 167--178. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. Dedre Gentner and José Medina. 1997. Comparison and the Development of Cognition and Language. Cognitive Studies 4, 1 (March 1997), 1_112--1_149.Google ScholarGoogle Scholar
  10. Pierre Georgel, Pierre Schroeder, Selim Benhimane, Stefan Hinterstoisser, Mirko Appel, and Nassir Navab. 2007. An Industrial Augmented Reality Solution For Discrepancy Check. In Proceedings of the 2007 6th IEEE and ACM International Symposium on Mixed and Augmented Reality (ISMAR '07). IEEE Computer Society, Washington, DC, USA, 1--4. Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. Michael Gleicher, Danielle Albers, Rick Walker, Ilir Jusufi, Charles D. Hansen, and Jonathan C. Roberts. 2011. Visual comparison for information visualization. Information Visualization 10, 4 (sep 2011), 289--309. Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Francisco Gutiérrez, Katrien Verbert, and Nyi Nyi Htun. 2018. PHARA: An Augmented Reality Grocery Store Assistant. In Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (MobileHCI '18). ACM, New York, NY, USA, 339--345. Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. Marc Hassenzahl, Michael Burmester, and Franz Koller. 2003. AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. In Mensch & Computer 2003: Interaktion in Bewegung, Gerd Szwillus and Jürgen Ziegler (Eds.). Vieweg+Teubner Verlag, Wiesbaden, 187--196.Google ScholarGoogle Scholar
  14. Toby Hopp and Harsha Gangadharbatla. 2016. Novelty Effects in Augmented Reality Advertising Environments: The Influence of Exposure Time and Self-Efficacy. Journal of Current Issues & Research in Advertising 37, 2 (July 2016), 113--130.Google ScholarGoogle ScholarCross RefCross Ref
  15. Tseng-Lung Huang and Shuling Liao. 2015. A model of acceptance of augmented-reality interactive technology: the moderating role of cognitive innovativeness. Electronic Commerce Research 15, 2 (June 2015), 269--295. Google ScholarGoogle ScholarDigital LibraryDigital Library
  16. R Jakob. 1998. The use of eye movements in human-computer interaction techniques: what you look at is what you get. Readings in intelligent user interfaces (1998), 65--83. Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Gerrit Kahl, Lübomira Spassova, Johannes Schöning, Sven Gehring, and Antonio Krüger. 2011. IRL SmartCart - a User-adaptive Contextaware Interface for Shopping Assistance. In Proceedings of the 16th International Conference on Intelligent User Interfaces (IUI '11). ACM, New York, NY, USA, 359--362. Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. Evangelos Karapanos, John Zimmerman, Jodi Forlizzi, and Jean-Bernard Martens. 2009. User experience over time. In Proceedings of the 27th international conference on Human factors in computing systems - CHI 09. ACM Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  19. Mikko Kytö, Barrett Ens, Thammathip Piumsomboon, Gun A. Lee, and Mark Billinghurst. 2018. Pinpointing: Precise Head- and Eye-Based Target Selection for Augmented Reality. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI '18). ACM, New York, NY, USA, 81:1--81:14. Google ScholarGoogle ScholarDigital LibraryDigital Library
  20. Kelvin J. Lancaster. 1966. A New Approach to Consumer Theory. Journal of Political Economy 74, 2 (April 1966), 132--157.Google ScholarGoogle ScholarCross RefCross Ref
  21. Mark R. Mine. 1995. Virtual Environment Interaction Techniques. Technical Report. University of North Carolina at Chapel Hill, Chapel Hill, NC, USA. Google ScholarGoogle Scholar
  22. Jakob Nielsen. 1994. Usability engineering. Elsevier.Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Zulqarnain Rashid, Rafael Pous, Joan Melià-Seguí, and Marc MorenzaCinos. 2014. Mobile Augmented Reality for Browsing Physical Spaces. In Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct Publication (UbiComp '14 Adjunct). ACM, New York, NY, USA, 155--158. Google ScholarGoogle ScholarDigital LibraryDigital Library
  24. Alexandra Rese, Daniel Baier, Andreas Geyer-Schulz, and Stefanie Schreiber. 2017. How augmented reality apps are accepted by consumers: A comparative analysis using scales and opinions. Technological Forecasting and Social Change 124 (Nov. 2017), 306--319.Google ScholarGoogle Scholar
  25. Lucas Roitman, Jeff Shrager, and Terry Winograd. 2017. A Comparative Analysis of Augmented Reality Technologies and their Marketability in the Consumer Electronics Segment. Journal of Biosensors & Bioelectronics 08, 01 (2017).Google ScholarGoogle ScholarCross RefCross Ref
  26. Michael Schneider. 2003. A Smart Shopping Assistant utilising Adaptive Plan Recognition. ABIS 2003 -- 11. GI-Workshop "Adaptivität und Benutzermodellierung in interaktiven Softwaresystemen" (2003). http://dl.gi.de/handle/20.500.12116/5123Google ScholarGoogle Scholar
  27. Arthur Tang, Charles Owen, Frank Biocca, and Weimin Mou. 2003. Comparative effectiveness of augmented reality in object assembly. In Proceedings of the conference on Human factors in computing systems - CHI '03. ACM Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. C. Tominski, C. Forsell, and J. Johansson. 2012. Interaction Support for Visual Comparison Inspired by Natural Behavior. IEEE Transactions on Visualization and Computer Graphics 18, 12 (dec 2012), 2719--2728. Google ScholarGoogle ScholarDigital LibraryDigital Library
  29. Wei Zhu and Charles B. Owen. 2008. Design of the PromoPad: An Automated Augmented-Reality Shopping Assistant. JOEUC 20 (2008), 41--56.Google ScholarGoogle Scholar

Index Terms

  1. Augmented-Reality-Enhanced Product Comparison in Physical Retailing

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Other conferences
        MuC '19: Proceedings of Mensch und Computer 2019
        September 2019
        863 pages
        ISBN:9781450371988
        DOI:10.1145/3340764

        Copyright © 2019 ACM

        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 8 September 2019

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • research-article
        • Research
        • Refereed limited

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader