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Impacts of Disruption on Secondary Task Knowledge: Recovery Modes and Social Nuances

Published: 08 September 2019 Publication History

Abstract

The working memory of the human brain has always had a strong influence on the design of Human-Computer Interaction. Yet, it is limited in capacity and loses its contents over time. Research regarding these constraints typically focused on single user tasks and systems. Collaborative settings and systems introduce the need for the secondary task of coordination which shares the same conditions and constraints as the knowledge of the primary task. Additionally, it is easily compromised by interruption and interference. Our approach seeks to understand the impacts of disruption on secondary task knowledge, but from a different angle than previous related work. Since it is hard to avoid disruption entirely, it aims to understand how users recover from disruptions in order to help them recover the best way possible from different types of interruptions using appropriate mechanisms and cues. This paper reports on the results of one of the first experiments along the way, observing the effects of four types of interruptions revealing different modes of recovery and social nuances that inform the design of adaptive coordination support systems.

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  • (2021)NotificationManager: Personal Boundary Management on Mobile DevicesHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85610-6_15(243-261)Online publication date: 30-Aug-2021

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  1. Impacts of Disruption on Secondary Task Knowledge: Recovery Modes and Social Nuances

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    cover image ACM Other conferences
    MuC '19: Proceedings of Mensch und Computer 2019
    September 2019
    863 pages
    ISBN:9781450371988
    DOI:10.1145/3340764
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 08 September 2019

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    Author Tags

    1. Assessments
    2. Awareness
    3. Coordination
    4. Disruption

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    MuC'19
    MuC'19: Mensch-und-Computer
    September 8 - 11, 2019
    Hamburg, Germany

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    • (2021)NotificationManager: Personal Boundary Management on Mobile DevicesHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85610-6_15(243-261)Online publication date: 30-Aug-2021

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