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The right kind of unnatural: designing a robot voice

Published:22 August 2019Publication History

ABSTRACT

Any system using voice to communicate becomes personified by that voice. For robots, where the form and non-vocal behaviour also strongly personify the system, we can see a clash between the two technologies. The many challenges in building responsive and interactive robots mean that language systems are often designed in a vacuum and when they are finally brought together can ruin the look, feel and sound of the completed system. This problem is intensified by natural language processing technology which can further add inappropriate behaviours following mythical business use cases, rather than exploring how users really would like to relate and use embodied artificial systems. In this positional paper, we present two studies in robot voice design and a non-vocal use case of the Honda Research Institute robot Haru. Finally, we ask the question what sort of voice should Haru have?

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      cover image ACM Other conferences
      CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces
      August 2019
      131 pages
      ISBN:9781450371872
      DOI:10.1145/3342775

      Copyright © 2019 ACM

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 22 August 2019

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      CUI '19 Paper Acceptance Rate9of28submissions,32%Overall Acceptance Rate34of100submissions,34%

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