Danny Wong Chee Soon
ABSTRACT
The study aimed to understand the factors that resist Malaysia's generation Z from using mobile payment services to perform daily transaction by recognizing determinants used Technology Acceptance Model (TAM). The quantitative method was used to collect the data. The data was collected by used self-administered questionnaire. The target population was generation Z in Malaysia who were mobile device users. The total of 200 questionnaire form were delivered to the selected respondents with questionnaire were designed. A pilot study was conducted which 30 respondents were randomly selected before actual data collection. The primary data was collected or observed from the participants to understand an issue or tested the hypothesis. The secondary data was referred to form data collected from previous research. The result showed there was significant relationship between perceived usefulness, perceived ease of use, security and privacy and social influence toward intention to use mobile payment in Malaysia among generation Z.
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Index Terms
- Factors Influencing Consumers' Perception on Mobile Payment among Generation Z in Malaysia
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