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A Two-stage Conversational Query Rewriting Model with Multi-task Learning

Published: 20 April 2020 Publication History

Abstract

Conversational context understanding aims to recognize the real intention of user from the conversation history, which is critical for building the dialogue system. However, the multi-turn conversation understanding in open domain is still quite challenging, which requires the system extracting the important information and resolving the dependencies in contexts among a variety of open topics. In this paper, we propose the conversational query rewriting model, reformulating the multi-turn conversational queries into a single turn query, which conveys the true intention of users concisely and alleviates the difficulty of the multi-turn dialogue modeling. In the model, we formulate the query rewriting as a sequence generation problem and introduce word category information via the auxiliary word category label predicting task. To train our model, we construct a new Chinese query rewriting dataset and conduct experiments on it. The experimental results show that our model outperforms compared models, and prove the effectiveness of the word category information in improving the rewriting performance.

References

[1]
Armand Joulin, Edouard Grave, Piotr Bojanowski, Matthijs Douze, Hérve Jégou, and Tomas Mikolov. 2016. Fasttext. zip: Compressing text classification models. arXiv preprint arXiv:1612.03651(2016).
[2]
Pushpendre Rastogi, Arpit Gupta, Tongfei Chen, and Lambert Mathias. 2019. Scaling multi-domain dialogue state tracking via query reformulation. NAACL (2019), 97–105.
[3]
Gary Ren, Xiaochuan Ni, Manish Malik, and Qifa Ke. 2018. Conversational query understanding using sequence to sequence modeling. In Proceedings of the 2018 World Wide Web Conference. 1715–1724.
[4]
Hui Su, Xiaoyu Shen, Rongzhi Zhang, Fei Sun, Pengwei Hu, Cheng Niu, and Jie Zhou. 2019. Improving Multi-turn Dialogue Modelling with Utterance ReWriter. ACL (2019), 22–31.

Cited By

View all
  • (2024)Dialogue-Rewriting Model Based on Transformer Pointer ExtractionElectronics10.3390/electronics1312236213:12(2362)Online publication date: 17-Jun-2024
  • (2023)Commonsense Injection in Conversational Systems: An Adaptable Framework for Query Expansion2023 IEEE International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT)10.1109/WI-IAT59888.2023.00013(48-55)Online publication date: 26-Oct-2023
  • (2023)Towards Intelligent Training Systems for Customer Service2023 IEEE International Conference on Systems, Man, and Cybernetics (SMC)10.1109/SMC53992.2023.10394182(987-992)Online publication date: 1-Oct-2023
  • Show More Cited By

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      cover image ACM Conferences
      WWW '20: Companion Proceedings of the Web Conference 2020
      April 2020
      854 pages
      ISBN:9781450370240
      DOI:10.1145/3366424
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      New York, NY, United States

      Publication History

      Published: 20 April 2020

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      Author Tags

      1. Multi-task learning
      2. QA system
      3. Query rewriting
      4. sequence labeling

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      WWW '20
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      WWW '20: The Web Conference 2020
      April 20 - 24, 2020
      Taipei, Taiwan

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      Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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      Cited By

      View all
      • (2024)Dialogue-Rewriting Model Based on Transformer Pointer ExtractionElectronics10.3390/electronics1312236213:12(2362)Online publication date: 17-Jun-2024
      • (2023)Commonsense Injection in Conversational Systems: An Adaptable Framework for Query Expansion2023 IEEE International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT)10.1109/WI-IAT59888.2023.00013(48-55)Online publication date: 26-Oct-2023
      • (2023)Towards Intelligent Training Systems for Customer Service2023 IEEE International Conference on Systems, Man, and Cybernetics (SMC)10.1109/SMC53992.2023.10394182(987-992)Online publication date: 1-Oct-2023
      • (2022)A Two-stage User Intent Detection Model on Complicated Utterances with Multi-task LearningCompanion Proceedings of the Web Conference 202210.1145/3487553.3524232(197-200)Online publication date: 25-Apr-2022
      • (2021)Conversational Query Rewriting with Self-Supervised LearningICASSP 2021 - 2021 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP)10.1109/ICASSP39728.2021.9413557(7628-7632)Online publication date: 6-Jun-2021

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