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Social media sentiment monitoring in smart cities: an application to Moroccan dialects

Published:02 October 2019Publication History

ABSTRACT

Smart cities utilize different devices not only to solve the increasingly serious urban resource shortage, environmental pollution, traffic congestion, security risks but also to identify concerns of citizens. Building a smart city is not free from using social networks that have changed citizen's daily life and becoming a new source of real-time information, so there is no doubt that sentiment analysis can contribute as important decision support. we take these challenges by presenting a set of features that have been used with machine learning techniques, sentiment analysis, text classification to extract the intelligence needed from social media feeds containing Moroccan dialects. A case scenario analyses the opinions of users concerning the traffic in three cities in Morocco is illustrated in the following.

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  • Published in

    cover image ACM Other conferences
    SCA '19: Proceedings of the 4th International Conference on Smart City Applications
    October 2019
    788 pages
    ISBN:9781450362894
    DOI:10.1145/3368756

    Copyright © 2019 ACM

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    New York, NY, United States

    Publication History

    • Published: 2 October 2019

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