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The Forgotten in HRI: Incidental Encounters with Robots in Public Spaces

Published: 01 April 2020 Publication History

Abstract

HRI research has predominantly focused on laboratory studies, producing a fundamental understanding of how humans interact with robots in controlled settings. As robots transition out of research and development labs into the real world, HRI research must adapt. We argue that it should widen its scope to explicitly include people who do not deliberately seek an interaction with a robot (users) but find themselves in coincidental presence with robots. We refer to this often-forgotten group as InCoPs (incidentally copresent persons). In this one-day workshop, we aim to explore studies, design approaches, and methodologies for testing robots in real-world environments, considering both users and InCoPs. The first part of the workshop will consist of invited talks addressing the subject from different angles, followed by plenary discussions. Building upon this common basis, participants will work in small groups to explore (1) human behavior, (2) robot and interaction design and (3) methodology, respectively. This group phase will focus on the exemplary scenario of delivery robots in urban environments. At the end, key aspects across all three topics will be identified and discussed to map out research needs and desirable next steps in the field.

References

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Drazen Brscic, Kidokoro Kidokoro, Yoshitaka Suehiro and Takayuki Kanda. 2015. Escaping from Children's Abuse of Social Robots. In Proceedings of ACM/IEEE International Conference on Human-robot Interaction, 59--66
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Malte Jung and Pamela Hinds. 2018. Robots in the Wild: A Time for More Robust Theories of Human-Robot Interaction, ACM Trans. Hum.-Robot Interact. 7, 1, (May 2018), 1--5.
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Dylan Moore, Rebacca Currano, G. Ella Strack and David Sirkin. 2019. The Case for Implicit External Human-Machine Interfaces for Autonomous Vehicles. In Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 295--307
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Astrid Rosenthal-von der Puetten, Nicole Krämer, Christian Becker-Asano et.al. 2013. The Uncanny in the Wild. Analysis of Unscripted Human--Android Interaction in the Field, Int. Journal of Soc. Robotics 6, 67--83
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Pericle Salvini, Gaetano Ciaravella, Wonpil Yu, et al. 2010. How safe are service robots in urban environments? Bullying a robot. In: Proc. IEEE Int. Symp. Robot Hum. Interact. Commun., 1--7
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David Harris Smith & Frauke Zeller. 2017. hitchBOT: The Risks and Rewards of a Hitchhiking Robot. Suomen Antropologi: Journal of the Finnish Anthropological Society 42, 3, (February 2018), 63--65
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Astrid Weiss, Judith Igelsböck, Manfred Tscheligi, et al. 2010. Robots asking for directions -- the willingness of passers-by to support robots. In HRI '10: Proceedings of the 5th ACM/IEEE International Conference on Human Robot Interaction, 23--30

Cited By

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  • (2025)Ethics consultation for integrating ethics in technology readiness levels (TRL)Journal of Responsible Innovation10.1080/23299460.2024.244532112:1Online publication date: 28-Jan-2025
  • (2024)Requirements for automated micro-vehicles from the German public: a survey studyEuropean Transport Research Review10.1186/s12544-024-00695-516:1Online publication date: 9-Dec-2024
  • (2024)Design of Delivery Drone and the Interaction: A Public User PerspectiveProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690880(356-357)Online publication date: 24-Nov-2024
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  1. The Forgotten in HRI: Incidental Encounters with Robots in Public Spaces

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    cover image ACM Conferences
    HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
    March 2020
    702 pages
    ISBN:9781450370578
    DOI:10.1145/3371382
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

    Publication History

    Published: 01 April 2020

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    Author Tags

    1. human-robot interaction
    2. incidentally copresent persons
    3. incops
    4. real-world interaction

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    • German Federal Ministry of Education and Research (BMBF)

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    HRI '20
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    Overall Acceptance Rate 192 of 519 submissions, 37%

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    HRI '25
    ACM/IEEE International Conference on Human-Robot Interaction
    March 4 - 6, 2025
    Melbourne , VIC , Australia

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    Cited By

    View all
    • (2025)Ethics consultation for integrating ethics in technology readiness levels (TRL)Journal of Responsible Innovation10.1080/23299460.2024.244532112:1Online publication date: 28-Jan-2025
    • (2024)Requirements for automated micro-vehicles from the German public: a survey studyEuropean Transport Research Review10.1186/s12544-024-00695-516:1Online publication date: 9-Dec-2024
    • (2024)Design of Delivery Drone and the Interaction: A Public User PerspectiveProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690880(356-357)Online publication date: 24-Nov-2024
    • (2024)Understanding the Interaction between Delivery Robots and Other Road and Sidewalk Users: A Study of User-generated Online VideosACM Transactions on Human-Robot Interaction10.1145/367761513:4(1-32)Online publication date: 23-Oct-2024
    • (2024)Recognition and Identification of Intentional Blocking in Social NavigationProceedings of the 2024 International Symposium on Technological Advances in Human-Robot Interaction10.1145/3648536.3648549(101-110)Online publication date: 9-Mar-2024
    • (2024)Encouraging Bystander Assistance for Urban Robots: Introducing Playful Robot Help-Seeking as a StrategyProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661505(2514-2529)Online publication date: 1-Jul-2024
    • (2024)Out of Place Robot in the Wild: Envisioning Urban Robot Contextual Adaptability Challenges Through a Design ProbeExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651002(1-7)Online publication date: 11-May-2024
    • (2024)Should I Help a Delivery Robot? Cultivating Prosocial Norms through ObservationsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650855(1-7)Online publication date: 11-May-2024
    • (2024)Podscape: Exploring the Comfort Level with Pods in Pedestrian Spaces through Immersive SimulationExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650776(1-7)Online publication date: 11-May-2024
    • (2024)From Agent Autonomy to Casual Collaboration: A Design Investigation on Help-Seeking Urban RobotsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642389(1-14)Online publication date: 11-May-2024
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