skip to main content
10.1145/3371382.3377433acmconferencesArticle/Chapter ViewAbstractPublication PageshriConference Proceedingsconference-collections
abstract

Preventing Robot Abuse through Emotional Robot Responses

Published: 01 April 2020 Publication History

Abstract

My research concerns group influence and prosocial behavior in a Human-Robot Interaction (HRI) context. My collaborators and I created and ran an experiment (N = 30) to measure if the emotional responses of a group of robots could induce participants to take prosocial action against robot abuse. Participants completed a collaborative block-building task with a confederate, during which the confederate abused one robot after it made mistakes. We measured participants' responses to these events. The results of the study indicate that humans are more likely to prosocially intervene when the bystander robots react in sadness as opposed to when they ignore the abuse. They motivate further research on social influence and group dynamics within HRI.

References

[1]
Ron Alterovitz, Sven Koenig, and Maxim Likhachev. 2016. Robot Planning in the Real World: Research Challenges and Opportunities. Artificial Intelligence Magazine, Vol. 37 (July 2016), 76 -- 84.
[2]
Drazen Brscić, Hiroyuki Kidokoro, Yoshitaka Suehiro, and Takayuki Kanda. 2015. Escaping from Children's Abuse of Social Robots. In Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction (HRI '15). ACM, New York, NY, USA, 59--66. https://doi.org/10.1145/2696454.2696468
[3]
V. Chidambaram, Y. Chiang, and B. Mutlu. 2012. Designing persuasive robots: How robots might persuade people using vocal and nonverbal cues. In 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI). 293--300. https://doi.org/10.1145/2157689.2157798
[4]
Marlena Fraune, Satoru Kawakami, Selma Sabanovic, Ravindra de Silva, and Michio Okada. 2015a. Three's company, or a crowd?: The effects of robot number and behavior on HRI in Japan and the USA. In Proceedings of Robotics: Science and Systems . Rome, Italy. https://doi.org/10.15607/RSS.2015.XI.033
[5]
Marlena R. Fraune, Steven Sherrin, Selma Sabanović, and Eliot R. Smith. 2015b. Rabble of Robots Effects: Number and Type of Robots Modulates Attitudes, Emotions, and Stereotypes. In Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction (HRI '15). ACM, New York, NY, USA, 109--116. https://doi.org/10.1145/2696454.2696483
[6]
Dylan F. Glas, Satoru Satake, Florent Ferreri, Takayuki Kanda, Norihiro Hagita, and Hiroshi Ishiguro. 2013. The Network Robot System: Enabling Social Human-robot Interaction in Public Spaces. J. Hum.-Robot Interact., Vol. 1, 2 (Jan. 2013), 5--32. https://doi.org/10.5898/JHRI.1.2.Glas
[7]
Merel Keijsers and Christoph Bartneck. 2018. Mindless Robots Get Bullied. In Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction (HRI '18). ACM, New York, NY, USA, 205--214. https://doi.org/10.1145/3171221.3171266
[8]
H. Lucas, J. Poston, N. Yocum, Z. Carlson, and D. Feil-Seifer. 2016. Too big to be mistreated? Examining the role of robot size on perceptions of mistreatment. In 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN). 1071--1076. https://doi.org/10.1109/ROMAN.2016.7745241
[9]
Tatsuya Nomura, Takayuki Uratani, Takayuki Kanda, Kazutaka Matsumoto, Hiroyuki Kidokoro, Yoshitaka Suehiro, and Sachie Yamada. 2015. Why Do Children Abuse Robots?. In Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts (HRI'15 Extended Abstracts). ACM, New York, NY, USA, 63--64. https://doi.org/10.1145/2701973.2701977
[10]
Ana Paiva, Fernando Santos, and Francisco Santos. 2018. Engineering Pro-Sociality With Autonomous Agents. https://aaai.org/ocs/index.php/AAAI/AAAI18/paper/view/16799
[11]
Christina Salmivalli. 1999. Participant role approach to school bullying: implications for interventions. Journal of adolescence, Vol. 22 4 (1999), 453--9.
[12]
Christina Salmivalli. 2014. Participant Roles in Bullying: How Can Peer Bystanders Be Utilized in Interventions? Theory Into Practice, Vol. 53 (10 2014), 286--292. https://doi.org/10.1080/00405841.2014.947222
[13]
Christina Salmivalli, Rinus Voeten, and Elisa Poskiparta. 2011. Bystanders Matter: Associations Between Reinforcing, Defending, and the Frequency of Bullying Behavior in Classrooms. Journal of clinical child and adolescent psychology : the official journal for the Society of Clinical Child and Adolescent Psychology, American Psychological Association, Division 53, Vol. 40 (09 2011), 668--76. https://doi.org/10.1080/15374416.2011.597090
[14]
Nicole Salomons, Michael van der Linden, Sarah Strohkorb Sebo, and Brian Scassellati. 2018. Humans Conform to Robots: Disambiguating Trust, Truth, and Conformity. In Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction (HRI '18). ACM, New York, NY, USA, 187--195. https://doi.org/10.1145/3171221.3171282
[15]
P. Salvini, G. Ciaravella, W. Yu, G. Ferri, A. Manzi, B. Mazzolai, C. Laschi, S. R. Oh, and P. Dario. 2010. How safe are service robots in urban environments? Bullying a robot. In 19th International Symposium in Robot and Human Interactive Communication. 1--7. https://doi.org/10.1109/ROMAN.2010.5654677
[16]
Sichao Song and Seiji Yamada. 2018. Bioluminescence-Inspired Human-Robot Interaction: Designing Expressive Lights That Affect Human's Willingness to Interact with a Robot. In Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction (HRI '18). ACM, New York, NY, USA, 224--232. https://doi.org/10.1145/3171221.3171249
[17]
Xiang Zhi Tan, Marynel Vázquez, Elizabeth J. Carter, Cecilia G. Morales, and Aaron Steinfeld. 2018. Inducing Bystander Interventions During Robot Abuse with Social Mechanisms. In Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction (HRI '18). ACM, New York, NY, USA, 169--177. https://doi.org/10.1145/3171221.3171247
[18]
Peter Wittenburg, Hennie Brugman, Albert Russel, Alex Klassmann, and Han Sloetjes. 2006. ELAN: a professional framework for multimodality research. In 5th Int'l Conference on Language Resources and Evaluation (LREC). 1556--1559.

Cited By

View all
  • (2024)Investigating Robot AbuseProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656759(1-3)Online publication date: 3-Jun-2024
  • (2024)"Please Be Nice": Robot Responses to User Bullying - Measuring Performance Across Aggression LevelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642290(1-15)Online publication date: 11-May-2024
  • (2023)The space of user aggression in Human-Robot InteractionProceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter10.1145/3605390.3605402(1-13)Online publication date: 20-Sep-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
March 2020
702 pages
ISBN:9781450370578
DOI:10.1145/3371382
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 2020

Check for updates

Author Tags

  1. human-robot interaction
  2. prosociality
  3. robot abuse

Qualifiers

  • Abstract

Conference

HRI '20
Sponsor:

Acceptance Rates

Overall Acceptance Rate 192 of 519 submissions, 37%

Upcoming Conference

HRI '25
ACM/IEEE International Conference on Human-Robot Interaction
March 4 - 6, 2025
Melbourne , VIC , Australia

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)19
  • Downloads (Last 6 weeks)2
Reflects downloads up to 16 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Investigating Robot AbuseProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656759(1-3)Online publication date: 3-Jun-2024
  • (2024)"Please Be Nice": Robot Responses to User Bullying - Measuring Performance Across Aggression LevelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642290(1-15)Online publication date: 11-May-2024
  • (2023)The space of user aggression in Human-Robot InteractionProceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter10.1145/3605390.3605402(1-13)Online publication date: 20-Sep-2023
  • (2022)Findings From A Qualitative Field Study with An Autonomous Robot in Public: Exploration of User Reactions and ConflictsInternational Journal of Social Robotics10.1007/s12369-022-00894-x14:7(1625-1655)Online publication date: 5-Jul-2022
  • (2022)Robo-Rage Against the Machine: Abuse, Sabotage, and Bullying of Robots and Autonomous VehiclesGood Robot, Bad Robot10.1007/978-3-031-14013-6_8(205-244)Online publication date: 1-Oct-2022
  • (2022)“Our Hearts Go Out to the Victim’s Family”: Death by Robot and Autonomous VehicleGood Robot, Bad Robot10.1007/978-3-031-14013-6_7(177-204)Online publication date: 1-Oct-2022
  • (2021)What’s to bullying a bot?Interaction Studies. Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies / Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies10.1075/is.20002.kei22:1(55-80)Online publication date: 17-Sep-2021

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media