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The Impact of Organizational Properties on the Design of Robotic Support for Employees with Disabilities

Published: 01 April 2020 Publication History

Abstract

In this position paper we report on a study of a Korean business that employs people with cognitive and developmental disabilities (DDs) across a variety of operations. The goal of the study was to contribute to the development of scenarios involving the use of a robotic platform to enhance the work-experience of the disabled employees. Based on our findings, we argue for the importance of understanding the broad organizational and bureaucratic properties of a business or workplace when devising HRI scenarios, and of bringing elements like business models, operating philosophy and organizational hierarchies directly into the design process.

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  • (2022)A Decision Support Design Framework for Selecting a Robotic InterfaceProceedings of the 10th International Conference on Human-Agent Interaction10.1145/3527188.3561913(104-113)Online publication date: 5-Dec-2022

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cover image ACM Conferences
HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
March 2020
702 pages
ISBN:9781450370578
DOI:10.1145/3371382
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Published: 01 April 2020

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Author Tags

  1. cognitive impairment
  2. design
  3. ethnographic study
  4. workplace

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  • (2022)A Decision Support Design Framework for Selecting a Robotic InterfaceProceedings of the 10th International Conference on Human-Agent Interaction10.1145/3527188.3561913(104-113)Online publication date: 5-Dec-2022

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