skip to main content
10.1145/3371382.3378339acmconferencesArticle/Chapter ViewAbstractPublication PageshriConference Proceedingsconference-collections
abstract

A Drink-Serving Mobile Social Robot Selects who to Interact with Using Gaze

Published: 01 April 2020 Publication History

Abstract

Robots will soon deliver food and beverages in various environments. These robots will need to communicate their intention efficiently; for example, they should indicate who they are addressing. We conducted a real-world study of a water serving robot at a university cafeteria. The robot was operated in a Wizard-of-Oz manner. It approached and offered water to students having their lunch. Our analyses of the relationship between robot gaze direction and the likelihood that someone takes a drink show that if people do not already have a drink and the interaction is not dominated by an overly enthusiastic user, the robot's gaze behavior is effective in selecting an interaction partner even "in the wild".

References

[1]
S. H. Ivanov, C. Webster, and K. Berezina, "Adoption of robots and service automation by tourism and hospitality companies," Rev. Tur. Desenvolv., vol. 27, no. 28, pp. 1501--1517, 2017.
[2]
A. D. Dragan, K. C. T. Lee, and S. S. Srinivasa, "Legibility and predictability of robot motion," in ACM/IEEE International Conference on Human-Robot Interaction, 2013.
[3]
B. Mutlu, T. Shiwa, T. Kanda, H. Ishiguro, and N. Hagita, "Footing in human-robot conversations: how robots might shape participant roles using gaze cues," Hum. Factors, vol. 2, no. 1, pp. 61--68, 2009.
[4]
Y. Matsuyama, I. Akiba, S. Fujie, and T. Kobayashi, "Four-participant group conversation: A facilitation robot controlling engagement density as the fourth participant," Comput. Speech Lang., 2015.
[5]
M. Argyle and M. Cook, "Gaze and mutual gaze.," 1976.

Cited By

View all
  • (2024)A Study on Congruency in Expressive Robot Movement While Delivering Food to Seniors2024 IEEE International Conference on Real-time Computing and Robotics (RCAR)10.1109/RCAR61438.2024.10670931(431-436)Online publication date: 24-Jun-2024
  • (2024)Mechanical Survey on Wheeled Mobile Robot Platform for Industrial and Personal Service RobotsInternational Journal of Precision Engineering and Manufacturing10.1007/s12541-024-01014-725:8(1739-1753)Online publication date: 15-Jun-2024
  • (2023)How to Communicate Robot Motion Intent: A Scoping ReviewProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580857(1-17)Online publication date: 19-Apr-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
March 2020
702 pages
ISBN:9781450370578
DOI:10.1145/3371382
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 2020

Check for updates

Author Tags

  1. gaze tracking
  2. human robot interaction
  3. in the wild
  4. social robotics

Qualifiers

  • Abstract

Funding Sources

Conference

HRI '20
Sponsor:

Acceptance Rates

Overall Acceptance Rate 192 of 519 submissions, 37%

Upcoming Conference

HRI '25
ACM/IEEE International Conference on Human-Robot Interaction
March 4 - 6, 2025
Melbourne , VIC , Australia

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)15
  • Downloads (Last 6 weeks)3
Reflects downloads up to 16 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2024)A Study on Congruency in Expressive Robot Movement While Delivering Food to Seniors2024 IEEE International Conference on Real-time Computing and Robotics (RCAR)10.1109/RCAR61438.2024.10670931(431-436)Online publication date: 24-Jun-2024
  • (2024)Mechanical Survey on Wheeled Mobile Robot Platform for Industrial and Personal Service RobotsInternational Journal of Precision Engineering and Manufacturing10.1007/s12541-024-01014-725:8(1739-1753)Online publication date: 15-Jun-2024
  • (2023)How to Communicate Robot Motion Intent: A Scoping ReviewProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580857(1-17)Online publication date: 19-Apr-2023
  • (2022)Not All Who Wander Are LostProceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction10.5555/3523760.3523817(422-431)Online publication date: 7-Mar-2022
  • (2022)Passive Transformable Fingertip to Augment Tableware Grasp Capability2022 22nd International Conference on Control, Automation and Systems (ICCAS)10.23919/ICCAS55662.2022.10003750(938-943)Online publication date: 27-Nov-2022
  • (2022)Not All Who Wander Are Lost: A Localization-Free System for In-the-Wild Mobile Robot Deployments2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)10.1109/HRI53351.2022.9889620(422-431)Online publication date: 7-Mar-2022
  • (2022)Intention Understanding for Human-Aware Mobile Robots: Comparing Cues and the Effect of DemographicsComputer Vision, Imaging and Computer Graphics Theory and Applications10.1007/978-3-030-94893-1_4(83-102)Online publication date: 22-Jan-2022
  • (2021)The SMOOTH-Robot: A Modular, Interactive Service RobotFrontiers in Robotics and AI10.3389/frobt.2021.6456398Online publication date: 5-Oct-2021
  • (2021)'Food' for Human Robot InteractionCompanion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3434074.3447144(131-135)Online publication date: 8-Mar-2021
  • (2021)A Robotic Interface for Motivating and Educating Proper Hand Sanitization using Speech and Gaze Interaction2021 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN)10.1109/RO-MAN50785.2021.9515531(763-769)Online publication date: 8-Aug-2021

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media