research-article

The Development of One Stop Service Online System based on User Experience Design and AGILE Method

Authors:

Jaemjan Sriarunrasmee,

Chutiporn AnutariyaAuthors Info & Claims

IC4E '20: Proceedings of the 2020 11th International Conference on E-Education, E-Business, E-Management, and E-Learning

Pages 64 - 69

https://doi.org/10.1145/3377571.3377612

Published: 03 May 2020 Publication History

Abstract

This research aimed to design and develop a one stop service system for Educational Media and Technology Services based on User Experience Design and Agile method. The research design into two phases, first phase was the development of the one stop service system based on User Experience (UX) and Agile Method, and the second phase was the evaluation of efficiency and usability of the developed system. For this paper will show the first phase for developing the one stop service online system. The samples of this phase were the staffs who worked in production and service division in Center of Media and Educational Technology (CEMT), the undergrad students, lecturers and the others support staff from different department in Srinakharinwirot University, Bangkok. The instruments was the interview form of the requirement and specific request from user needs. The methodology was follow by using Agile process. The result from first phase was the developed system with the integrated processes of UX and Agile Method, which could be present's processes matched in the format of UX:Agile as follows: 1) understand, research: sprint planning, 2) sketch: design, 3) design: develop, 4) implement: test, and 5) evaluation: review.

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Cited By

Kuadey NAnkora CAdjei LKrampa EBolatimi SBensah LAgbesi C(2024)Evaluating Students’ User Experience on Student Management Information SystemsAdvances in Human-Computer Interaction10.1155/2024/84502042024(1-11)Online publication date: 5-Mar-2024
https://doi.org/10.1155/2024/8450204
Li BWang Y(2024)Design and Implementation of GeoCloud Monitoring Platform based on Multi-Tier Cloud Service Model2024 6th International Conference on Electronics and Communication, Network and Computer Technology (ECNCT)10.1109/ECNCT63103.2024.10704365(550-555)Online publication date: 19-Jul-2024
https://doi.org/10.1109/ECNCT63103.2024.10704365
Liang SMcCarthy PStry M(2021)DATA: Digital Archiving and Transformed AnalyticsIntelligent Information Management10.4236/iim.2021.13100413:01(70-95)Online publication date: 2021
https://doi.org/10.4236/iim.2021.131004

Index Terms

The Development of One Stop Service Online System based on User Experience Design and AGILE Method
1. Information systems
  1. World Wide Web
    1. Web services
      1. Service discovery and interfaces

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IC4E '20: Proceedings of the 2020 11th International Conference on E-Education, E-Business, E-Management, and E-Learning

January 2020

441 pages

ISBN:9781450372947

DOI:10.1145/3377571

Copyright © 2020 ACM.

Publication rights licensed to ACM. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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Ritsumeikan University: Ritsumeikan University

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New York, NY, United States

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Published: 03 May 2020

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IC4E 2020

IC4E 2020: 2020 the 11th International Conference on E-Education, E-Business, E-Management, and E-Learning

January 10 - 12, 2020

Osaka, Japan

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Cited By

Kuadey NAnkora CAdjei LKrampa EBolatimi SBensah LAgbesi C(2024)Evaluating Students’ User Experience on Student Management Information SystemsAdvances in Human-Computer Interaction10.1155/2024/84502042024(1-11)Online publication date: 5-Mar-2024
https://doi.org/10.1155/2024/8450204
Li BWang Y(2024)Design and Implementation of GeoCloud Monitoring Platform based on Multi-Tier Cloud Service Model2024 6th International Conference on Electronics and Communication, Network and Computer Technology (ECNCT)10.1109/ECNCT63103.2024.10704365(550-555)Online publication date: 19-Jul-2024
https://doi.org/10.1109/ECNCT63103.2024.10704365
Liang SMcCarthy PStry M(2021)DATA: Digital Archiving and Transformed AnalyticsIntelligent Information Management10.4236/iim.2021.13100413:01(70-95)Online publication date: 2021
https://doi.org/10.4236/iim.2021.131004

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