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Data work and digitization: the impact of computerized systems and automation on healthcare professionals

Published: 05 April 2020 Publication History

Abstract

As technology and healthcare continue to commingle, data work is being redistributed as powerful professions discard unwanted tasks and other occupations are transformed.

References

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Bossen, C., Pine, K. H., Cabitza, F., Ellingsen, G., and Piras, E. M. Data work in healthcare: An Introduction. Health Informatics Journal 25, 3 (2019), 465--474.
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Autor, D. H. Why are there still so many jobs? The history and future of workplace automation. Journal of Economic Perspectives 29, 3 (2015), 3--30.
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Frey, C. B. and Osborne, M. A. The future of employment: How susceptible are jobs to computerisation? Technological Forecasting and Social Change 114 (2017), 254--280.
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Melnick, E. R., et al. The association between perceived electronic health record usability and professional burnout among U.S. physicians. In Mayo Clinic Proceedings. Elsevier, Frankfurt, 2019.
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Harris, D. A., et al. Estimating the association between burnout and electronic health record-related stress among advanced practice registered nurses. Applied Nursing Research 43 (2018), 36--41.
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Power, M. The Audit Society: Rituals of Verification. Oxford University Press, Oxford, 1997.
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Møller, N. L. H. and Vikkelsø, S. The clinical work of secretaries: Exploring the intersection of administrative and clinical work in the diagnosing process. In Proceedings of the 10th International Conference on the Design of Cooperative Systems. Springer, London, 2012, 33--47.
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Bossen, C., Chen, Y., and Pine, K. H. The emergence of new data work occupations in healthcare: The case of medical scribes. International Journal of Medical Informatics 123 (2019), 76--83.
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Cited By

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  • (2024)Torquing patients into data: enactments of care about, for and through medical data in algorithmic systemsInformation, Communication & Society10.1080/1369118X.2024.232092227:4(735-757)Online publication date: 7-Mar-2024
  • (2023)Dimensions of Influence in Trucking: Beyond Work CommunityProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593769(133-143)Online publication date: 29-May-2023
  • (2021)The Invisible Work of Maintenance in Community HealthProceedings of the ACM on Human-Computer Interaction10.1145/34491655:CSCW1(1-31)Online publication date: 22-Apr-2021

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cover image XRDS: Crossroads, The ACM Magazine for Students
XRDS: Crossroads, The ACM Magazine for Students  Volume 26, Issue 3
Changing Healthcare
Spring 2020
59 pages
ISSN:1528-4972
EISSN:1528-4980
DOI:10.1145/3392356
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 April 2020
Published in XRDS Volume 26, Issue 3

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Cited By

View all
  • (2024)Torquing patients into data: enactments of care about, for and through medical data in algorithmic systemsInformation, Communication & Society10.1080/1369118X.2024.232092227:4(735-757)Online publication date: 7-Mar-2024
  • (2023)Dimensions of Influence in Trucking: Beyond Work CommunityProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593769(133-143)Online publication date: 29-May-2023
  • (2021)The Invisible Work of Maintenance in Community HealthProceedings of the ACM on Human-Computer Interaction10.1145/34491655:CSCW1(1-31)Online publication date: 22-Apr-2021

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