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Identifying key drivers in airline recommendations using logistic regression from web scraping

Published: 05 April 2020 Publication History

Abstract

This study explores key determinants of airline recommendations from online reviews. By using online web scraping information, this study is able to distinguish recommenders from non-recommenders from online reviews. This study further builds a prediction model for airline recommenders from service by using logistic regression to characterize features on how passengers decide to recommend other.

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Cited By

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  • (2023)Collaborative Filtering Model of Graph Neural Network Based on Random WalkApplied Sciences10.3390/app1303178613:3(1786)Online publication date: 30-Jan-2023
  • (2023)An Aviation Industry Recommender System(AIRS) using K-nearest Neighbour and Cosine Similarity2023 International Conference for Advancement in Technology (ICONAT)10.1109/ICONAT57137.2023.10080009(1-6)Online publication date: 24-Jan-2023

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  1. Identifying key drivers in airline recommendations using logistic regression from web scraping

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    cover image ACM Other conferences
    ICCMB '20: Proceedings of the 2020 the 3rd International Conference on Computers in Management and Business
    January 2020
    303 pages
    ISBN:9781450376778
    DOI:10.1145/3383845
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Univ. of Manchester: University of Manchester
    • The Hong Kong Polytechnic: The Hong Kong Polytechnic University

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 05 April 2020

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    Author Tags

    1. Web scraping
    2. WordCloud
    3. airline recommendation
    4. net promoter score
    5. online review

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    Cited By

    View all
    • (2023)Collaborative Filtering Model of Graph Neural Network Based on Random WalkApplied Sciences10.3390/app1303178613:3(1786)Online publication date: 30-Jan-2023
    • (2023)An Aviation Industry Recommender System(AIRS) using K-nearest Neighbour and Cosine Similarity2023 International Conference for Advancement in Technology (ICONAT)10.1109/ICONAT57137.2023.10080009(1-6)Online publication date: 24-Jan-2023

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