short-paper

Reflections on Persuasive and Digital Nudging Methods for Cultural Heritage

Authors:

Alan Wecker,

Tsvi Kuflik,

Oliviero StockAuthors Info & Claims

UMAP '20 Adjunct: Adjunct Publication of the 28th ACM Conference on User Modeling, Adaptation and Personalization

Pages 370 - 372

https://doi.org/10.1145/3386392.3399285

Published: 13 July 2020 Publication History

Get Access

Abstract

In this short position paper we review two methodologies: persuasion and digital nudging and their potential implication for Cultural Heritage (CH) use. As they both involve personalization as a key component, so it seems appropriate for discussion in this workshop. Both seem to open new opportunities for better serving visitors to CH sites while at the same time pose ethical dilemmas.

References

[1]

L. Ardissono, T. Kuflik, and D. Petrelli, "Personalization in cultural heritage: the road travelled and the one ahead," User Model. User-adapt. Interact., vol. 22, no. 1, pp. 1--27, 2011.

Digital Library

Google Scholar

[2]

H. Oinas-Kukkonen and M. Harjumaa, "Persuasive systems design: Key issues, process model, and system features," Commun. Assoc. Inf. Syst., vol. 24, no. 1, pp. 485--500, 2009.

Google Scholar

[3]

R. B. Cialdini, "The science of persuasion," Sci. Am., vol. 284, no. 2, pp. 76--81, 2001.

Crossref

Google Scholar

[4]

A. Andrew, G. Borriello, and J. Fogarty, "Toward a systematic understanding of suggestion tactics in persuasive technologies," in Persuasive technology, Springer, 2007, pp. 259--270.

Google Scholar

[5]

L. Gatti, M. Guerini, O. Stock, and C. Strapparava, "Sentiment variations in text for persuasion technology," in Persuasive Technology, Springer, 2014, pp. 106--117.

Google Scholar

[6]

H. Nguyen, J. Masthoff, and P. Edwards, "Modelling a receiver's position to persuasive arguments," in Persuasive Technology, Springer, 2007, pp. 271--282.

Google Scholar

[7]

K.-H. Yoo, U. Gretzel, and M. Zanker, "Theoretical Background," in Persuasive Recommender Systems, Springer, 2013, pp. 3--7.

Google Scholar

[8]

T. Mirsch, C. Lehrer, and R. Jung, "Digital Nudging: Altering User Behavior in Digital Environments," 2017.

Google Scholar

[9]

C. Schneider, M. Weinmann, and J. vom Brocke, "Digital nudging: guiding online user choices through interface design," Commun. ACM, vol. 61, no. 7, pp. 67--73, 2018.

Digital Library

Google Scholar

[10]

M. Weinmann, C. Schneider, and J. vom Brocke, "Digital Nudging," Bus. Inf. Syst. Eng., vol. 58, no. 6, pp. 433--436, 2016.

Crossref

Google Scholar

[11]

R. H. Thaler, C. R. Sunstein, and J. P. Balz, "Choice architecture," 2014.

Google Scholar

[12]

M. Weinmann, C. Schneider, and J. Vom Brocke, "Digital Nudging," Available SSRN 2708250, 2015.

Google Scholar

[13]

D. Gotterbarn, A. Bruckman, C. Flick, K. Miller, and M. J. Wolf, "ACM code of ethics: A guide for positive action," Commun. ACM, vol. 61, no. 1, pp. 121--128, Jan. 2018.

Digital Library

Google Scholar

[14]

M. Guerini and O. Stock, "Toward ethical persuasive agents," in Proceedings of the International Joint Conference of Artificial Itelligence Workshop on Computational Models of Natural Argument, 2005.

Google Scholar

Cited By

View all

Singh VVishvakarma NKumar V(2025)Profit over principles: unveiling the motivating factors behind dark patterns in e-commerce through the lens of agency theoryJournal of Enterprise Information Management10.1108/JEIM-08-2024-0409Online publication date: 25-Feb-2025
https://doi.org/10.1108/JEIM-08-2024-0409
Kalamaras ISánchez-Corcuera RCasado-Mansilla DTsolakis AGómez-Carmona OKrinidis SBorges CTzovaras DLópez-de-Ipiña D(2024)A cascading model for nudging employees towards energy-efficient behaviour in tertiary buildingsPLOS ONE10.1371/journal.pone.030321419:5(e0303214)Online publication date: 16-May-2024
https://doi.org/10.1371/journal.pone.0303214
Singh VVishvakarma NKumar V(2024)Unveiling Digital Manipulation and Persuasion in e-Commerce: A Systematic Literature Review of Dark Patterns and Digital NudgingJournal of Internet Commerce10.1080/15332861.2024.233081323:2(144-171)Online publication date: 25-Mar-2024
https://doi.org/10.1080/15332861.2024.2330813
Show More Cited By

Index Terms

Reflections on Persuasive and Digital Nudging Methods for Cultural Heritage
1. Applied computing
  1. Arts and humanities

Recommendations

Constructing a semantic wiki for living cultural heritage: case study of Korean tea culture
IMCOM '15: Proceedings of the 9th International Conference on Ubiquitous Information Management and Communication

In recent years, the amount of digital content related to cultural heritage resources has been growing to such a degree that it can now be easily published and distributed. However, such digital content is limited to material manifestations, such as ...
Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and ...
3D Models in Cultural Heritage: Approaches for Their Creation and Use

Metric surveys are a key component in Cultural Heritage. Metric surveys are in fact a basic input for a wide range of activities, from documentation to study, from restoration to valorization, that rely on the current condition of the monument. In ...

Comments

Information & Contributors

Information

Published In

UMAP '20 Adjunct: Adjunct Publication of the 28th ACM Conference on User Modeling, Adaptation and Personalization

July 2020

395 pages

ISBN:9781450379502

DOI:10.1145/3386392

Editors:
Tsvi Kuflik
University of Haifa, Israel
,
Ilaria Torre
University of Genoa, Italy
,
Robin Burke
University of Colorado, Boulder, USA
,
Cristina Gena
University of Turin, Italy

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 13 July 2020

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Short-paper

Funding Sources

PHC Maimonide

Conference

UMAP '20

Sponsor:

UMAP '20: 28th ACM Conference on User Modeling, Adaptation and Personalization

July 14 - 17, 2020

Genoa, Italy

Acceptance Rates

Overall Acceptance Rate 162 of 633 submissions, 26%

Upcoming Conference

UMAP '25

Sponsor:
sigchi
sigchi

33rd ACM Conference on User Modeling, Adaptation and Personalization

June 16 - 19, 2025

New York City , NY , USA

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

5
Total Citations
View Citations
194
Total Downloads

Downloads (Last 12 months)8
Downloads (Last 6 weeks)0

Reflects downloads up to 28 Feb 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Singh VVishvakarma NKumar V(2025)Profit over principles: unveiling the motivating factors behind dark patterns in e-commerce through the lens of agency theoryJournal of Enterprise Information Management10.1108/JEIM-08-2024-0409Online publication date: 25-Feb-2025
https://doi.org/10.1108/JEIM-08-2024-0409
Kalamaras ISánchez-Corcuera RCasado-Mansilla DTsolakis AGómez-Carmona OKrinidis SBorges CTzovaras DLópez-de-Ipiña D(2024)A cascading model for nudging employees towards energy-efficient behaviour in tertiary buildingsPLOS ONE10.1371/journal.pone.030321419:5(e0303214)Online publication date: 16-May-2024
https://doi.org/10.1371/journal.pone.0303214
Singh VVishvakarma NKumar V(2024)Unveiling Digital Manipulation and Persuasion in e-Commerce: A Systematic Literature Review of Dark Patterns and Digital NudgingJournal of Internet Commerce10.1080/15332861.2024.233081323:2(144-171)Online publication date: 25-Mar-2024
https://doi.org/10.1080/15332861.2024.2330813
Johann MDombrowski J(2023)Nudging in der politischen Online-Kommunikation – Wie die Politik Wahlentscheidungen beeinflusstDigitale Wahlkämpfe10.1007/978-3-658-39008-2_9(145-162)Online publication date: 12-Apr-2023
https://doi.org/10.1007/978-3-658-39008-2_9
Ytterland TFagernes SSandnes F(2022)Perceptions of Digital Nudging for Cervical Testing: A Comparison Four Nudge TypesUniversal Access in Human-Computer Interaction. Novel Design Approaches and Technologies10.1007/978-3-031-05028-2_14(212-228)Online publication date: 16-Jun-2022
https://doi.org/10.1007/978-3-031-05028-2_14

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Abstract

References

Cited By

Index Terms

Recommendations

Constructing a semantic wiki for living cultural heritage: case study of Korean tea culture

Personalization in cultural heritage: the road travelled and the one ahead

3D Models in Cultural Heritage: Approaches for Their Creation and Use

Comments

Information

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Funding Sources

Conference

Acceptance Rates

Upcoming Conference

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

Share

Share this Publication link

Share on social media

Affiliations