ABSTRACT
Government Digital Platform (GDP) is a new phenomenon in digital governance that transforms digital public services towards better quality and citizens’ demands. In this article we discover and verify key features and peculiarities of platform-based transformation for public services provision. Within Russian context we analyze two projects: digital public services portal www.gosuslugi.ru and vacancy occupation on Russian civil service gossluzhba.ru. To perform the analysis, we explore the projects on the availability of platform features: providing exchange, government dominated, transactional, innovative and lean. We conclude that platform-based approach to digital services provision and design can become appropriate mechanism to improve government information systems.
- Andrei Hagiu and David Yoffie. 2013. The New Patent Intermediaries: Platforms, Defensive Aggregators, and Super-Aggregators. Journal of Economic Perspectives, 27, 1, 45-66. DOI: 10.1257/jep.27.1.45Google ScholarCross Ref
- Marijn Janssen and Elsa Estevez. 2013. Lean government and platform-based governance: Doing more with Less. Government Information Quarterly, 30, 1, S1-S8. DOI: 10.1016/j.giq.2012.11.003Google ScholarCross Ref
- Tim O'Reilly. 2009. Government as a platform. In D. Lathrop, & L. Ruma (Eds.), Open government: Collaboration, transparency and participation in practice.Google Scholar
Recommendations
Opportunities and Challenges of Digital Transformation in the Public Sector: The Case of Ecuador
Computational Science and Its Applications – ICCSA 2023 WorkshopsAbstractElectronic government has several benefits, especially in improving the provision of public services, transparency and accountability, citizen participation, efficiency and cost savings and economic development. However, there is still no ...
Prospects for Digital Transformation of Public Administration in Russia
SPBPU IDE '20: Proceedings of the 2nd International Scientific Conference on Innovations in Digital EconomyThe purpose of the study was to analyze the general prospects for the digitalization of public administration in Russia, as well as to identify the factors that impede this process. The study is based on the application of the method of theoretical ...
ICT and Innovation in the Provision of Public Services: The Case of Slovakia
ICT in Transition EconomiesThis paper discusses factors which determine the adoption of information and communication technology ICT in public services. The provision of online public services is becoming increasingly utilized as a means to streamline and facilitate contact ...
Comments