Whendy Margareta
ABSTRACT
The usage level of outsourcing logistics services in Indonesia from year to year was grow continuously. It makes logistics service outsourcing companies have to compete in terms of improving services to consumers by evaluating the performance level of logistics services offered. By evaluating the performance level of the logistics service outsourcing company (3PL Warehouse), it is expected that the warehouse performance level will achieve the target. In addition, evaluating the level of performance of logistics services is expected to make outsourcing companies get advantages. Therefore, this study integrated two models that were used to measure the Warehouse KPI, namely Supply Chain Operation Reference (SCOR) and Analytical Hierarchy Process (AHP) by considering green warehousing criteria. By using these two models, the result was in the form of performance metrics that functioned as a scale to evaluate and measure the performance of the warehouse.
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Index Terms
- Green Warehouse Performance Measurement Model for 3PL Warehousing
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