skip to main content
10.1145/3404649.3404653acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicebtConference Proceedingsconference-collections
research-article

Review of O2O Business Research Based on Bibliometrics

Authors Info & Claims
Published:13 July 2020Publication History

ABSTRACT

O2O (Online to Offline) business is the important direction of E-business, and the hotspot and frontier of the E-business research. In order to fully understand the research progress of O2O business at home and abroad and explore the future direction of O2O commerce research, the O2O commerce literature was searched based on CNKI (China National Knowledge Infrastructure) and Web of Science. Combining literature with bibliometric analysis method, content analysis method and visual analysis method, comprehensive analysis of the research status of O2O business from the distribution of literature age, author geographical distribution, research area distribution, and keyword distribution. Lastly, the prospects of the future research are given.

References

  1. Lu, C., and Liu, S. Cultural tourism O2O business model innovation-A case study of CTrip. J. Journal of Electronic Commerce in Organizations. (Feb. 2016), 16--31.Google ScholarGoogle Scholar
  2. Zhang, X. M., Liang, X. Y., and Dan, B. O2O business model of "Internet +" fresh produce supply chain considering consumer convenience. J. Contemporary Economic Management. (Jan. 2018), 21--27.Google ScholarGoogle Scholar
  3. Qi, M., and Chen, J. J. On the Evolution Track, Application Classification and Development Trend of the O2O Business Model: Inspiration from the Pain of Wanda's Transition. J. China Science and Technology Forum. (Feb. 2017), 156--163.Google ScholarGoogle Scholar
  4. Huang, Y. F., and Tan, S. M. The Survey and Analysis of the Development of Catering Take-out O2O in Lingnan Normal University. J. Advances in Engineering Research. (2016), 482--486.Google ScholarGoogle Scholar
  5. Fu, Y. Q., and Xia, T. T. Research on the Impact of O2O Platform Online Reviews on Consumer Adoption. J. Technology Economics and Management Research. (Nov. 2019), 16--21.Google ScholarGoogle Scholar
  6. Hwang, S. Y., and Kim, S. Does mIM experience affect satisfaction with and loyalty toward O2O services? J. Comput. Hum. Behav. (May. 2018), 70--81.Google ScholarGoogle ScholarCross RefCross Ref
  7. Xiao, L., Mi, C. M., Zhang, Y. C., and Ma, J. Examining Consumers' Behavioral Intention in O2O Commerce from a Relational Perspective: an Exploratory Study. J. Inform. Syst. Front. (May. 2019), 1045--1068.Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Li, P. C., and Zhong, Y. S. Research on Business Adoption Behavior of Off-line Mobile O2O Business. J. Contemporary Finance and Economics. (Sept. 2014), 75--87.Google ScholarGoogle Scholar
  9. Li, P. C., and Zhong, Y. S. Research on the Adoption Behavior of Mobile O2O Business Consumers Based on DTPB. J. Journal of Industrial Engineering and Engineering Management. (Apr, 2016), 102--111.Google ScholarGoogle Scholar
  10. Yang, X., Liang, M., and Wu, J. Research on O2O E-commerce Trust Measurement Based on Fuzzy Comprehensive Evaluation. J. Journal of Beijing University of Posts and Telecommunications (Social Sciences Edition). (Mar. 2014), 45--51.Google ScholarGoogle Scholar
  11. Pan, Y., Wu, D., and Olson, D. L. Online to offline (O2O) service recommendation method based on multi-dimensional similarity measurement. J. Decis. Support. Syst. (Nov. 2017), 1--8.Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Kong, L. C., Liu, Z. Y., Pan, Y. F., Xie, J. P., and Yang, G. Pricing and service decision of dual-channel operations in an O2O closed-loop supply chain. J. Ind. Manage & Data. Syst. (Aug. 2017), 1567--1588.Google ScholarGoogle ScholarCross RefCross Ref
  13. Zhao, F. G., Wu, D. S., Liang, L., and Dolgui, A. Lateral inventory transshipment problem in online-to-offline supply chain. J. Int. J. Prod. Res. (Jul. 2016), 1951--1963.Google ScholarGoogle ScholarCross RefCross Ref
  14. Huang, J., Zhou, J., Liao, G., Mo, F., and Wang, H. Investigation of Chinese students' O2O shopping through multiple devices. J. Comput. Hum. Behav. (2017), 58--69.Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Li, Y. Y., and Cheng, J. M. Construction of Customer Service Evaluation System for E-commerce Enterprises under O2O Mode. J. Finance and Accounting Monthly. (Sept. 2018), 157--163.Google ScholarGoogle Scholar
  16. Zhu, D. L. The O2O Marketing Strategy Research of Tennis Club. C. 3rd International Conference on Mechatronic Systems and Materials Application, Singapore. (2017), 128--132.Google ScholarGoogle Scholar
  17. Zhu, H. F. Exploring the Mixed Teaching Model of "O2O" for Business English Major Course Groups in the Background of "Internet +". J. Education and Occupation. (Oct. 2019), 95--99.Google ScholarGoogle Scholar
  18. Qi, C. Z., Zhang, X. M, and Guo, S. M. Research on "O2O" WeChat Service Mode of University Library under the Background of "Internet +". J. Information Science. (Oct. 2017), 133--137.Google ScholarGoogle Scholar
  19. Tarandeep, A., Chattiya, N., and Deondara, T., et al. A novel Online - to - Offline (O2O) model for pre - exposure prophylaxis and HIV testing scale up. J. J. Int. AIDS. Soc. (Jan. 2017), 1--11.Google ScholarGoogle Scholar
  20. Liu, Y. Construction Strategy of Urban Underground Mobile Reading Space Based on "SoLoMo+O2O" Mode. J. National Library Journal. (Apr. 2017), 22--28.Google ScholarGoogle Scholar

Index Terms

  1. Review of O2O Business Research Based on Bibliometrics

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Other conferences
      ICEBT '20: Proceedings of the 2020 4th International Conference on E-Education, E-Business and E-Technology
      June 2020
      95 pages
      ISBN:9781450387781
      DOI:10.1145/3404649

      Copyright © 2020 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 13 July 2020

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article
      • Research
      • Refereed limited

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader