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Community-based Retinal Screening with Multilingual Software Support to Overcome Language Barriers of Minority Communities

Published: 17 October 2020 Publication History

Abstract

Diabetic eye diseases, especially Diabetic Retinopathy, are the leading cause of vision loss worldwide and can be prevented by early diagnosis through annual retinal screening. Various socio-cultural factors, such as cost, healthcare disparities, cultural limitations, etc. are the foremost barriers against regular screening in minority communities. Retinal-screenings arranged in community settings with native-speaking staffs can facilitate regular check-ups and overcome language barriers of underprivileged communities compared to conventional clinical settings. As part of our study, we surveyed 400 participants to assess the acceptance of community-based screening methods among community participants. In addition to very positive responses about this screening approach's diverse perspectives, we found that having native-speaking staff at screening events can help overcome language barriers. Moreover, integrating multilingual support in the electronic health record software to assist the native-speaking staff is a significant factor in designing such systems.

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  • (2024)A case for "little English" in Nurse Notes from the Telehealth Intervention Program for Seniors: Implications for Future Design and ResearchProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641961(1-16)Online publication date: 11-May-2024

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cover image ACM Conferences
CSCW '20 Companion: Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing
October 2020
559 pages
ISBN:9781450380591
DOI:10.1145/3406865
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Publication History

Published: 17 October 2020

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Author Tags

  1. community-engaged research
  2. community-settings
  3. diabetes
  4. diabetic retinopathy
  5. health disparities
  6. mhealth
  7. multilingual software
  8. retinal screening

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View all
  • (2024)A case for "little English" in Nurse Notes from the Telehealth Intervention Program for Seniors: Implications for Future Design and ResearchProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641961(1-16)Online publication date: 11-May-2024

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