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Cultural Norms and Interpersonal Relationships: Comparing Disclosure Behaviors on Twitter

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Published:17 October 2020Publication History

ABSTRACT

This study performs an initial exploration of cultural differences in social media disclosure behaviors. We focus on what U.S. and India users disclose about interpersonal relationships on Twitter, a popular social networking platform that has gained enormous traction outside the U.S. We developed a taxonomy of words representing interpersonal relationships and then collected all tweets containing these words (~4.5 million tweets) uploaded from India and the U.S. over a one-month period of time. We found that Indian tweets about others tend to be statistically significantly more positive and uncover differences in how they tweet about various relationships (family, friends, others) in comparison to U.S. users. Drawing on theories of collectivism and individualism, we discuss how different cultural attitudes may explain these behaviors. We present implications for research and for designing to support cultural norms.

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    • Published in

      cover image ACM Conferences
      CSCW '20 Companion: Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing
      October 2020
      559 pages
      ISBN:9781450380591
      DOI:10.1145/3406865

      Copyright © 2020 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Publication History

      • Published: 17 October 2020

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