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Understanding Blind Screen-Reader Users’ Experiences of Digital Artboards

Published: 07 May 2021 Publication History

Abstract

Two-dimensional canvases are the core components of many digital productivity and creativity tools, with “artboards” containing objects rather than pixels. Unfortunately, the contents of artboards remain largely inaccessible to blind users relying on screen-readers, but the precise problems are not well understood. This study sought to understand how blind screen-reader users interact with artboards. Specifically, we conducted contextual interviews, observations, and task-based usability studies with 15 blind participants to understand their experiences of artboards found in Microsoft PowerPoint, Apple Keynote, and Google Slides. Participants expressed that the inaccessibility of these artboards contributes to significant educational and professional barriers. We found that the key problems faced were: (1) high cognitive loads from a lack of feedback about artboard contents and object state; (2) difficulty determining relationships among artboard objects; and (3) constant uncertainty about whether object manipulations were successful. We offer design remedies that improve feedback for object state, relationships, and manipulations.

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          CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
          May 2021
          10862 pages
          ISBN:9781450380966
          DOI:10.1145/3411764
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          Author Tags

          1. Computers and creativity
          2. accessibility
          3. art and design programs
          4. blind and low-vision users.
          5. creativity applications
          6. usability

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