research-article

Designing Digital Safe Spaces for Peer Support and Connectivity in Patriarchal Contexts

Authors:

Mustafa Naseem,

Maryam MustafaAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 4, Issue CSCW2

Article No.: 146, Pages 1 - 24

https://doi.org/10.1145/3415217

Published: 15 October 2020 Publication History

Abstract

This paper explores the opportunities and challenges in designing peer-support mechanisms for low-income,low-literate women in Pakistan, a patriarchal and religious context where women's movements, social relationsand access to digital technologies are restricted. Through a qualitative, empirical study with 21 participantswe examine the cultural and patriarchal framework where shame and fear of defamation restrict the seekingof support for personal narratives around taboo subjects like abortion, sexual harassment, rape and domesticabuse. Based on our qualitative data we also conduct a second qualitative study using a technology probe with15 low-income, low-literate women to explore the specific design of peer-support technologies for supportseeking and the sharing of sensitive and taboo narratives in a deeply patriarchal society. The design concernsraised by our participants regarding privacy, anonymity and safety provide CSCW researchers with valuableguidelines about designing for social connections and support for vulnerable populations within a particularcontext.

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Index Terms

Designing Digital Safe Spaces for Peer Support and Connectivity in Patriarchal Contexts
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies

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Threats, Abuses, Flirting, and Blackmail: Gender Inequity in Social Media Voice Forums
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

HCI4D researchers and practitioners have leveraged voice forums to enable people with literacy, socioeconomic, and connectivity barriers to access, report, and share information. Although voice forums have received impassioned usage from low-income, low-...

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 4, Issue CSCW2

CSCW

October 2020

2310 pages

EISSN:2573-0142

DOI:10.1145/3430143

Editor:
Jeff Nichols
Apple Inc.

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Copyright © 2020 ACM.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 October 2020

Published in PACMHCI Volume 4, Issue CSCW2

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