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On the influence of different perspectives on evaluating the teamwork quality in the context of agile software development

Published: 21 December 2020 Publication History

Abstract

Background: The literature reports that different perspectives (i.e., roles) within an agile software development team (ASD) perceive the impact of teamwork quality (TWQ) on team performance in different ways. However, nothing is said about the perspective influence on the assessment TWQ construct itself. Aims: To fill this gap, this study provides a more in-depth insight into how the perspective affects the perception of the variables in TWQ construct. Method: We performed a comparative analysis in which we collected TWQ-related data from 21 ASD teams from 2 software development companies. We interviewed 130 professionals from different roles (i.e., developers, technical leader, and manager). We compared the results for the associated perspectives using the Mean Relative Error (MRE). Results: The leader and manager perspectives show reasonable agreement when evaluating three variables that compose the TWQ (i.e., Cohesion, Self-Organizing, and Team Orientation). Developers and managers strongly agreed on four variables (i.e., Communication, Cohesion, Self-Organizing, and Collaboration). For developers and leaders, only the Coordination variable showed reasonable agreement. Conclusions: We believe that more studies are needed to generalize the results. However, the research indicates that different perspectives evaluate the variables that compose the TWQ construct in different ways. Closer discussions and definitions of more objective metrics are advisable to assess these variables, aiming to align expectations between perspectives and consensus when measuring efforts to achieve continuous improvement team's.

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  • (2023)Teamwork quality in technology‐driven product teams in large‐scale agile organizationsJournal of Software: Evolution and Process10.1002/smr.238835:8Online publication date: 7-Aug-2023
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cover image ACM Other conferences
SBES '20: Proceedings of the XXXIV Brazilian Symposium on Software Engineering
October 2020
901 pages
ISBN:9781450387538
DOI:10.1145/3422392
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 21 December 2020

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Author Tags

  1. Agile
  2. Agile Software Development
  3. Bayesian Networks
  4. Comparison
  5. Evaluation perspectives
  6. Mean Relative Error
  7. Measurement
  8. Teamwork

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SBES '20

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Overall Acceptance Rate 147 of 427 submissions, 34%

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Cited By

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  • (2024)Meu time vai bem? Dashboards para acompanhamento de times de desenvolvimento de softwareAnais do XIX Simpósio Brasileiro de Sistemas Colaborativos (SBSC 2024)10.5753/sbsc.2024.238060(246-254)Online publication date: 29-Apr-2024
  • (2024)Métricas para la evaluación de factores de productividad de equipo en desarrollo ágil de software: un mapeo sistemático de literaturaMetrics for the Evaluation of Team Productivity Factors in Agile Software Development: A Systematic Literature MappingTecnoLógicas10.22430/22565337.291827:59(e2918)Online publication date: 29-Apr-2024
  • (2023)Teamwork quality in technology‐driven product teams in large‐scale agile organizationsJournal of Software: Evolution and Process10.1002/smr.238835:8Online publication date: 7-Aug-2023
  • (2022)The effects of team gender composition in capstone software development projects2022 41st International Conference of the Chilean Computer Science Society (SCCC)10.1109/SCCC57464.2022.10000331(1-6)Online publication date: 21-Nov-2022

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