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CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults

Published: 07 September 2021 Publication History

Abstract

Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic.

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  • (2022)Older Adults’ Experiences Moving Community Online in Independent Living During the Covid-19 PandemicGerontology and Geriatric Medicine10.1177/233372142211248938Online publication date: 20-Sep-2022

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cover image ACM Conferences
Asian CHI '21: Proceedings of the Asian CHI Symposium 2021
May 2021
228 pages
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Published: 07 September 2021

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Author Tags

  1. COVID-19 pandamic
  2. design thinking process
  3. emergency alert message
  4. older adults
  5. warning

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  • (2022)Older Adults’ Experiences Moving Community Online in Independent Living During the Covid-19 PandemicGerontology and Geriatric Medicine10.1177/233372142211248938Online publication date: 20-Sep-2022

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