skip to main content
10.1145/3430263.3452414acmotherconferencesArticle/Chapter ViewAbstractPublication Pagesw4aConference Proceedingsconference-collections
invited-talk

Loud and clear: the missing links of language and language technology for humanitarian access, impact, and accountability

Published:20 May 2021Publication History

ABSTRACT

Language is a huge resource, but one to which the humanitarian sector has been largely blind. Communicating in the languages of crisis-affected people is essential to making humanitarian action more inclusive, effective, and accountable. Language technology can help achieve that by changing the communication power dynamic. When a humanitarian emergency happens, remote language support and language technology are critical to help affected people make themselves heard and get the information they need. What has Translators without Borders (TWB)1 learned so far from addressing language barriers in emergencies, and what needs to happen now?

References

  1. Translators without Borders. 2017. Putting Language on the Map in the European Refugee Response. Research Report. https://translatorswithoutborders.org/wp-content/uploads/2017/04/Putting-language-on-the-map.pdfGoogle ScholarGoogle Scholar
  2. Translators without Borders. 2018. The language lesson: What we've learned about communicating with Rohingya refugees. TWB Report. https://translatorswithoutborders.org/wp-content/uploads/2018/12/TWB_Bangladesh_Comprehension_Study_Nov2018.pdfGoogle ScholarGoogle Scholar
  3. Translators without Borders. 2019. Missing the mark? People in eastern DRC need information on Ebola in a language they understand. TWB Report. https://translatorswithoutborders.org/wp-content/uploads/2019/03/DRC_Ebola_Assessment_English.pdfGoogle ScholarGoogle Scholar
  4. United Nations Office for the Coordination of Humanitarian Affairs (OCHA). 2020. Global Humanitarian Overview 2021. https://www.unocha.org/global-humanitarian-overview-2021Google ScholarGoogle Scholar
  5. Translators without Borders. 2020. Do you Speak COVID-19? The importance of language for effective communication across the response. TBW Policy Brief. https://translatorswithoutborders.org/wp-content/uploads/2020/04/TWB_PolicyBrief-COVID19.pdfGoogle ScholarGoogle Scholar
  6. Translators without Borders. 2020. COVID-19 Translations. https://translatorswithoutborders.org/translations-covid-19/Google ScholarGoogle Scholar
  7. Bredenkamp, A. 2020. Opinion: COVID-19 calls for disrupting the way we communicate in a crisis. https://www.devex.com/news/opinion-covid-19-calls-for-disrupting-the-way-we-communicate-in-a-crisis-97641Google ScholarGoogle Scholar
  8. Translators without Borders. 2020. TWB Chatbots. https://translatorswithoutborders.org/chatbotsGoogle ScholarGoogle Scholar
  9. Kreutzer, T. et al. 2019. Improving humanitarian needs assessments through natural language processing. IBM Journal of Research and Development, 64 (1/2), 9:1--9:14. Google ScholarGoogle ScholarCross RefCross Ref
  10. Tasci, Z. 2020. Creating Hope in Conflict: a Humanitarian Grand Challenge awards $7.8 million CAD for bold innovations to assist the hardest-to-reach conflict-affected communities. Humanitarian Grand Challenge. https://humanitariangrandchallenge.org/r2-announcement/Google ScholarGoogle Scholar
  11. Translators without Borders. n.d. Gamayun, the language equality initiative. https://translatorswithoutborders.org/gamayun/Google ScholarGoogle Scholar

Recommendations

Comments

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Sign in
  • Published in

    cover image ACM Other conferences
    W4A '21: Proceedings of the 18th International Web for All Conference
    April 2021
    224 pages
    ISBN:9781450382120
    DOI:10.1145/3430263

    Copyright © 2021 Owner/Author

    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 20 May 2021

    Check for updates

    Qualifiers

    • invited-talk

    Acceptance Rates

    Overall Acceptance Rate171of371submissions,46%
  • Article Metrics

    • Downloads (Last 12 months)10
    • Downloads (Last 6 weeks)2

    Other Metrics

PDF Format

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader