skip to main content
10.1145/3436829.3436839acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicsieConference Proceedingsconference-collections
research-article

Improving Humanitarian Aid Information Management Workflow for Disaster Relief Team

Published: 05 January 2021 Publication History

Abstract

Information management workflow plays a significant role in the humanitarian aid distribution process. Its aim is to avoid cases where volunteers (NGOs, individual volunteers, and the private sector) have received incorrect disaster information from untrusted sources as well as redundant disaster information from several different authorities. The effects include the inefficient deployment of volunteers within a single disaster area and uneven distribution of humanitarian aid to the disaster victims. This paper aims to solve the problems of poor information management ability and flexibility that exist within the current information management workflow for humanitarian aid distribution. Results presented here are based on literature reviews and interviews with disaster relief teams leading to a proposed comprehensive humanitarian aid distribution information management workflow. This includes important elements, such as the structure of a disaster management organization, the disaster management mechanism, and the role of disaster management stakeholders. The importance of the proposed workflow lies in improving coordination, communication, and collaboration within and between disaster relief teams in managing humanitarian aid distribution during a disaster. Moreover, it could also provide an improved document management platform for the humanitarian aid distribution information available to disaster relief teams.

References

[1]
Maiers, C, M Reynolds, and M Haselkorn. 2005.Challenges to effective information and communication systems in humanitarian relief organizations. In Professional Communication Conference, 2005. IPCC 2005. Proceedings. International. IEEE. p. 82--91
[2]
Mohd, S, M S Fathi, and A N Harun. 2019 Information management for humanitarian aid distribution system in Malaysia. In IOP Conference Series: Materials Science and Engineering. IOP Publishing. p. 012012
[3]
Dahari, J R, S Yusof, M Md Saman, and L H Osman, Consolidating Policy and Legal Framework For National Disaster Response, in Laporan Akhir Persidangan Kajian Bencana Abanjir 2014-Bahagian 2: Environmental and Physical Impact (EPI), Governance and Capability Building (GCB), Health and Clinical Science (HCS), Yusop, Zulkifli and Nurliyana Mahpof, Editors. 2014, Universiti Teknologi Malaysia (UTM): Kementerian Pendidikan Tinggi (KPT), Universiti Teknologi Malaysia (UTM). p. 122
[4]
Zakaria, N B, J Said, I S Ismail, and M E Samsuddin, Knowledge Base Framework to Support Decision Making for Flood Disaster Relief, in Laporan Akhir Persidangan Kajian Bencana Abanjir 2014-Bahagian 2: Environmental and Physical Impact (EPI), Governance and Capability Building (GCB), Health and Clinical Science (HCS), Yusop, Zulkifli and Nurliyana Mahpof, Editors. 2014, Universiti Teknologi Malaysia (UTM): Kementerian Pendidikan Tinggi (KPT), Universiti Teknologi Malaysia (UTM)
[5]
The Association of Southeast Asian Nations, A, Standard Operating Procedure for Regional Standby Arrangements and Coordination of Joint Disaster Relief and Emergency Response Operations. 2009, The Association of Southeast Asian Nations, ASEAN: Jakarta, Indonesia. p. 88
[6]
Inter-Agency Standing Committee. 2015. Reference Module for Cluster Coordiantion at Country Level. 2015, United State: United Nations Office for the Coordiantion of Humanitarian Affairs (OCHA)
[7]
Balcik, B, B M Beamon, C C Krejci, K M Muramatsu, and M Ramirez. 2010. Coordination in humanitarian relief chains: Practices, challenges and opportunities. International Journal of Production Economics. 126(1): p. 22--34
[8]
Akhtar, P, N E Marr, and E V Garnevska 2012 "Coordination in humanitarian relief chains: chain coordinators." Journal of Humanitarian Logistics and Supply Chain Management. 2(1): p. 85--103
[9]
Goldschmidt, K H and S Kumar 2016 "Humanitarian operations and crisis/disaster management: A retrospective review of the literature and framework for development." International Journal of Disaster Risk Reduction. 20: p. 1--13
[10]
Cook, A D, M Shrestha, and Z B Htet. 2018. An assessment of international emergency disaster response to the 2015 Nepal earthquakes. International journal of disaster risk reduction. 31: p. 535--547
[11]
Humanitarian Assistance and Emergency Relief Division, Japan's Humanitarian Assistance Division, Humanitarian Assistance and Emergency Relief, Editor. 2016, Humanitarian Assistance and Emergency Relief Division, International Cooperation Bureau, Ministry of Foreign Affairs of Japan: Chiyoda-ku, Tokyo. p. 8

Cited By

View all
  • (2023)A Systematic Literature Review on Logistics Information Needs for Sharing in Malaysian Disaster ManagementSustainability10.3390/su1505452415:5(4524)Online publication date: 3-Mar-2023

Index Terms

  1. Improving Humanitarian Aid Information Management Workflow for Disaster Relief Team

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    ICSIE '20: Proceedings of the 9th International Conference on Software and Information Engineering
    November 2020
    251 pages
    ISBN:9781450377218
    DOI:10.1145/3436829
    © 2020 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

    In-Cooperation

    • Ain Shams University: Ain Shams University, Egypt

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 05 January 2021

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. Disaster Management
    2. Disaster Relief Team
    3. Humanitarian aid
    4. Information Management
    5. Workflow

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Funding Sources

    • The International Council for Science Regional Office for Asia and The Pacific (ICSU-ROAP)

    Conference

    ICSIE 2020

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)4
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 13 Feb 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)A Systematic Literature Review on Logistics Information Needs for Sharing in Malaysian Disaster ManagementSustainability10.3390/su1505452415:5(4524)Online publication date: 3-Mar-2023

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media