ABSTRACT
Living in the “new-normal” world, the non-contact infrared temperature checks is expected to remain until such time that the treatment and vaccine against COVID-19 becomes available worldwide. Changing the mindset of the people is also a huge factor to consider in order to feel comfortable again without wearing a mask or conducting such pre-cautions. This paper aims to identify the relationship of the health and environmental factors to the discomfort that the person conducting the checks experience. The case study was done using the data gathered in the interviews, surveys, Cornell Musculoskeletal Discomfort Questionnaires (CMDQ), conducted Rapid Upper Limb Assessment (RULA) and Rapid Entire Body Assessment (REBA) analysis. Minitab 18 was used to derived the correlation between the age, height, shifts, number of guests checked, RULA and REBA score to the discomfort experienced by the participants, using statistical analysis. This study will provide simple ideas that should help improve the staff welfare while performing the monotonous task. One of its objectives is to provide information on how to reduce the discomfort. It is also hoped that this study can serve as a reference in resolving similar tasks that promotes Musculoskeletal Disorders (MSDs). It aims to open up ideas on reducing the risks related to other new activities that are being performed in relation to this pandemic.
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