Flávia M. A. Peres
ABSTRACT
In some contexts of action, the differences between who conceive and who use an interactive system are evident, such as the peasant, quilombola and indigenous contexts, due to the distance in the social places of each pole, of development and use. That distance, in addition to generating interaction problems in the appropriation of technology by users, ends up maintaining conditions of social oppression in the generated products, encapsulating hegemonic meanings in the interfaces, in a continuous power relation between technology and society, that enclose our lives. Supported by social-historical approach and participatory design, this work aims to present methodological reflections that support action-research cycles in a rural education context, which point to the real need to highlight contradictions in the interface design process that must be overcome, as they reinforce some forms of life with standards of normality. These contradictions reinforce some way of life with standards of normality, to the detriment of others, they preach values without opening up to critics, and maintain a classifying and stigmatizing view of the other, the user. In dialogue with the Bakhtinian concept of "responsiveness", we focus on some challenges in the HCI area, which can favor social transformation: abandoning neutralities and positioning oneself, integrating the materiality of the world into the production of interactive systems, in the interaction of opposing forces; overcome dichotomies in the area to promote intersubjective transformation on both sides (developer-user), by bringing the complex social reality in which they are located to the scope of the development of interactive systems.
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Index Terms
- Challenges of interaction design for counter-hegemonic contexts: highlighting and overcoming contradictions for social transformation and responsiveness
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