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Using Iterative Persona Development to Support Inclusive Research and Assessment

Published:12 October 2021Publication History

ABSTRACT

This research paper confirms the value of methodological work and describes our approach to building personas for iterative assessment, beginning from question formation and proceeding through data collection and analysis to follow-up. We discuss how our approach can help teams evaluate both day-to-day work and progress toward long-term goals. We highlight how iteration is an important driver for this method of internal assessment, the overarching framework of “Constructive Distributed Work” (CDW) it seeks to bolster, and our goal of advancing research about ethical collaboration. Readers can adopt our method to their own teams, making adjustments to accommodate their own ethical goals, motivating our use of personas and/or the CDW framework itself.

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  • Published in

    cover image ACM Conferences
    SIGDOC '21: Proceedings of the 39th ACM International Conference on Design of Communication
    October 2021
    402 pages
    ISBN:9781450386289
    DOI:10.1145/3472714

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    Publication History

    • Published: 12 October 2021

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