Work in Progress

An Online Study to Explore Trust in Highly Automated Vehicle in Non-Critical Automated Driving Scenarios

Authors:

AutomotiveUI '21 Adjunct: 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

Pages 34 - 38

https://doi.org/10.1145/3473682.3480259

Published: 22 September 2021 Publication History

Get Access

Abstract

While using highly automated systems, various non-critical automated driving scenarios can be identified in which trust plays a role. In this study, we investigated the change of trust in these scenarios with a digital “Feeling of Trust” indicator, through video-based online experiments simulating automated driving. Initial results show that trust even changes in these scenarios and revealed multiple influential factors. While trust seems to drop consistently in certain cases, we found individual differences in other events. With our experimental setup and findings, we provide a tool to examine trust aspects in an online study. This contributes to the understanding of how to design human-vehicle interactions in highly automated cars with the goal to calibrate trust under ordinary non-critical events.

References

[1]

[1]Gang, N., Sibi, S., Michon, R., Mok, B., Chafe, C. and Ju, W. 2018. Don't Be Alarmed: Sonifying Autonomous Vehicle Perception to Increase Situation Awareness. Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (Toronto ON Canada, Sep. 2018), 237–246. https://doi.org/10.1145/3239060.3265636.

Crossref

Google Scholar

[2]

[2]Helldin, T., Falkman, G., Riveiro, M. and Davidsson, S. 2013. Presenting system uncertainty in automotive UIs for supporting trust calibration in autonomous driving. Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications - AutomotiveUI ’13 (Eindhoven, Netherlands, 2013), 210–217. http://dx.doi.org/10.1145/2516540.2516554.

Digital Library

Google Scholar

[3]

[3]Hergeth, S., Lorenz, L., Vilimek, R. and Krems, J.F. 2016. Keep Your Scanners Peeled: Gaze Behavior as a Measure of Automation Trust During Highly Automated Driving. Human Factors: The Journal of the Human Factors and Ergonomics Society. 58, 3 (May 2016), 509–519. https://doi.org/10.1177/0018720815625744.

Crossref

Google Scholar

[4]

[4]Hoff, K.A. and Bashir, M. 2015. Trust in Automation: Integrating Empirical Evidence on Factors That Influence Trust. Human Factors: The Journal of the Human Factors and Ergonomics Society. 57, 3 (May 2015), 407–434. https://doi.org/10.1177/0018720814547570.

Crossref

Google Scholar

[5]

[5]Kunze, A., Summerskill, S.J., Marshall, R. and Filtness, A.J. 2018. Augmented Reality Displays for Communicating Uncertainty Information in Automated Driving. Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (Toronto ON Canada, Sep. 2018), 164–175. https://doi.org/10.1145/3239060.3239074.

Crossref

Google Scholar

[6]

[6]Kyriakidis, M., de Winter, J.C.F., Stanton, N., Bellet, T., van Arem, B., Brookhuis, K., Martens, M.H., Bengler, K., Andersson, J., Merat, N., Reed, N., Flament, M., Hagenzieker, M. and Happee, R. 2019. A human factors perspective on automated driving. Theoretical Issues in Ergonomics Science. 20, 3 (May 2019), 223–249. https://doi.org/10.1080/1463922X.2017.1293187.

Crossref

Google Scholar

[7]

[7]Parasuraman, R. and Riley, V. 1997. Humans and Automation: Use, Misuse, Disuse, Abuse. Human Factors: The Journal of the Human Factors and Ergonomics Society. 39, 2 (Jun. 1997), 230–253. https://doi.org/10.1518/001872097778543886.

Crossref

Google Scholar

[8]

[8]Pfleging, B. Automotive User Interfaces for the Support of Non-Driving-Related Activities. PhD Thesis, University of Stuttgart.

Google Scholar

[9]

[9]SAE International/ISO 2021. (R) Taxonomy and Definitions for Terms Related to Driving Automation Systems for On-Road Motor Vehicles. Technical Report #J3016. SAE International.

Google Scholar

[10]

[10]von Sawitzky, T., Wintersberger, P., Riener, A. and Gabbard, J.L. 2019. Increasing trust in fully automated driving: route indication on an augmented reality head-up display. Proceedings of the 8th ACM International Symposium on Pervasive Displays (Palermo Italy, Jun. 2019), 1–7. https://doi.org/10.1145/3321335.3324947.

Digital Library

Google Scholar

[11]

[11]Visser, F.S., Stappers, P.J., van der Lugt, R. and Sanders, E.B.-N. 2005. Contextmapping: experiences from practice. CoDesign. 1, 2 (Apr. 2005), 119–149. https://doi.org/10.1080/15710880500135987.

Crossref

Google Scholar

[12]

[12]Walker, F., Dey, D., Martens, M., Pfleging, B., Eggen, B. and Terken, J. 2019. Feeling-of-Safety Slider: Measuring Pedestrian Willingness to Cross Roads in Field Interactions with Vehicles. Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (Glasgow Scotland Uk, May 2019), 1–6. https://doi.org/10.1145/3290607.3312880.

Digital Library

Google Scholar

[13]

[13]Wilbrink, M., Schieben, A. and Oehl, M. 2020. Reflecting the automated vehicle's perception and intention: Light-based interaction approaches for on-board HMI in highly automated vehicles. Proceedings of the 25th International Conference on Intelligent User Interfaces Companion (Cagliari Italy, Mar. 2020), 105–107. https://doi.org/10.1145/3379336.3381502.

Crossref

Google Scholar

[14]

[14]Wintersberger, P., von Sawitzky, T., Frison, A.-K. and Riener, A. 2017. Traffic Augmentation as a Means to Increase Trust in Automated Driving Systems. Proceedings of the 12th Biannual Conference on Italian SIGCHI Chapter (Cagliari Italy, Sep. 2017), 1–7. https://doi.org/10.1145/3125571.3125600.

Digital Library

Google Scholar

Cited By

View all

Asha ASharlin E(2023)Designing Inclusive Interaction with Autonomous Vehicles for Older PassengersProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596045(2138-2154)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596045
Swain RKaye SRakotonirainy A(undefined)How Shared Intended Pathway and Object Recognition Bounding Boxes Affects Drivers of Automated Vehicles: An Online, Randomised Video ExperimentSSRN Electronic Journal10.2139/ssrn.4132057
https://doi.org/10.2139/ssrn.4132057

Recommendations

(Over)Trust in Automated Driving: The Sleeping Pill of Tomorrow?
CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

Both overtrust in technology and drowsy driving are safety-critical issues. Monitoring a system is a tedious task and overtrust in technology might also influence drivers' vigilance, what in turn could multiply the negative impact of both issues. The ...
Highly automated truck driving: how can drivers safely perform sport exercises on the go?
AutomotiveUI '15: Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

Highly automated driving enables the driver to engage in activities other than the actual primary driving task. How can truck drivers use phases of highly automated driving meaningfully? Research in the domain of long-distance road haulage shows that ...
Where is the Best Autonomous Vehicle Interactive Display Place When Meeting a Manual Driving Vehicle in Intersection?
Cross-Cultural Design. Applications in Cultural Heritage, Tourism, Autonomous Vehicles, and Intelligent Agents
Abstract
Autonomous vehicle technology is becoming more and more practical currently. To drive in urban environment safely, autonomous vehicles need to become able to convey the information to other road users, such as pedestrians or driving drivers, and ...

Comments

Information & Contributors

Information

Published In

AutomotiveUI '21 Adjunct: 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 2021

234 pages

ISBN:9781450386418

DOI:10.1145/3473682

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 September 2021

Check for updates

Author Tags

Qualifiers

Work in progress
Research
Refereed limited

Conference

AutomotiveUI '21

Sponsor:

SIGCHI

AutomotiveUI '21: 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 9 - 14, 2021

Leeds, United Kingdom

Acceptance Rates

Overall Acceptance Rate 248 of 566 submissions, 44%

Upcoming Conference

AutomotiveUI '25

Sponsor:
sigchi

17th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

September 21 - 25, 2025

Brisbane , QLD , Australia

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

2
Total Citations
View Citations
281
Total Downloads

Downloads (Last 12 months)39
Downloads (Last 6 weeks)5

Reflects downloads up to 05 Mar 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Asha ASharlin E(2023)Designing Inclusive Interaction with Autonomous Vehicles for Older PassengersProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596045(2138-2154)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596045
Swain RKaye SRakotonirainy A(undefined)How Shared Intended Pathway and Object Recognition Bounding Boxes Affects Drivers of Automated Vehicles: An Online, Randomised Video ExperimentSSRN Electronic Journal10.2139/ssrn.4132057
https://doi.org/10.2139/ssrn.4132057

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format.

HTML Format

Abstract

References

Cited By

Recommendations

(Over)Trust in Automated Driving: The Sleeping Pill of Tomorrow?

Highly automated truck driving: how can drivers safely perform sport exercises on the go?

Where is the Best Autonomous Vehicle Interactive Display Place When Meeting a Manual Driving Vehicle in Intersection?

Comments

Information

Published In

Sponsors

Publisher

Publication History

Check for updates

Author Tags

Qualifiers

Conference

Acceptance Rates

Upcoming Conference

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

HTML Format

Share

Share this Publication link

Share on social media

Affiliations