ABSTRACT
Questionnaires are a popular method to measure User Experience (UX). These UX questionnaires cover different UX aspects with their scales. However, UX includes a huge number of semantically different aspects of a user's interaction with a product. It is therefore practically impossible to cover all these aspects in a single evaluation study. A researcher must select those UX aspects that are most important to the users of the product under investigation. Some papers examined which UX aspects are important for specific product categories. Participants in these studies rated the importance of UX aspects for different product categories. These categories were described by a category name and several examples for products in this category. In principle, the results of these studies can be used to indicate which UX aspects should be measured for a particular product in the corresponding product category. This is especially useful for modular frameworks, e.g., the UEQ+, that allow to create a questionnaire by selecting the relevant scales from a catalog of predefined scales. In this paper, it is investigated how accurate the UX aspect suggestions derived from category-level studies are for individual products. The results show that the predicted importance of a UX aspect from the category is fairly precise.
- Preece, J., Rogers, Y. & Sharpe,H. (2002). Interaction Design: Beyond human-computer interaction. Wiley, New York.Google ScholarDigital Library
- Thüring, M., & Mahlke, S. (2007). Usability, aesthetics and emotions in human–technology interaction. International journal of psychology, 42(4), 253-264.Google ScholarCross Ref
- Hassenzahl, M. (2001). The effect of perceived hedonic quality on product appealingness. International Journal of Human-Computer Interaction, 13(4), 481-499Google ScholarCross Ref
- Lallemand, C., Koenig, V., & Gronier, G. (2014). How relevant is an expert evaluation of user experience based on a psychological needs-driven approach?. In Proceedings of the 8th Nordic conference on human-computer interaction: Fun, fast, foundational (pp. 11-20).Google ScholarDigital Library
- Schrepp, M. (2021). User Experience Questionnaires: How to use questionnaires to measure the user experience of your products? KDP, ISBN-13: 979-8736459766.Google Scholar
- Schrepp, Martin & Thomaschewski, Jörg (2019). Design and Validation of a Framework for the Creation of User Experience Questionnaires. International Journal of Interactive Multimedia and Artificial Intelligence. DOI:10.9781/ijimai.2019.06.006.Google ScholarCross Ref
- Winter, Dominique; Hinderks, Andreas; Schrepp, Martin & Thomaschewski, Jörg (2017). Welche UX Faktoren sind für mein Produkt wichtig? In: Stefen Hess und Holger Fischer (Eds.): Mensch & Computer - Usability Professionals, 191–200.Google Scholar
- Winter, Dominique; Schrepp, Martin & Thomaschewski, Jörg (2015). Faktoren der User Experience - Systematische Übersicht über produktrelevante UX-Qualitätsaspekte. In: Endmann, A.; Fischer, H. & Krökel, M. (Eds.), Mensch und Computer 2015 – Usability Professionals, S. 33-41, DE GRUYTER 2015. DOI: 10.1515/9783110443882-005.Google Scholar
- Kollmorgen, Jessica; Meiners, Anna-Lena; Schrepp, Martin & Thomaschewski, Jörg (In press). Ermittlung relevanter UX-Faktoren je Produktkategorie für den UEQ+.Google Scholar
- Kollmorgen, Jessica; Meiners, Anna-Lena; Schrepp, Martin & Thomaschewski, Jörg (2021). Protokoll zur Ermittlung relevanter UX-Faktoren je Produktkategorie für den UEQ+. DOI: 10.13140/RG.2.2.16623.76960.Google Scholar
- Meiners, Anna-Lena; Kollmorgen, Jessica; Schrepp, Martin & Thomaschewski, Jörg (2021). Research Protocol: Ranking of important UEQ+ factors for established products. DOI: 10.13140/RG.2.2.34986.95688.Google Scholar
- Cohen, Jacob (2013). Statistical Power Analysis for the Behavioral Sciences. Elsevier Science. Burlington.Google ScholarCross Ref
Recommendations
The Role of Aspects in Software Product Lines
ICCSIT '08: Proceedings of the 2008 International Conference on Computer Science and Information TechnologySoftware product lines (SPLs) based development aims at saving development cost as well as reducing time-to-market by structured reuse of base assets for a group of similar products. Requirements of product line are organized into features in FOA (...
Composing aspects with aspects
AOSD '10: Proceedings of the 9th International Conference on Aspect-Oriented Software DevelopmentAspect-oriented programming languages modularize crosscutting concerns by separating the concerns from a base program in aspects. What they do not modularize well is the code needed to manage interactions between the aspects themselves. Therefore ...
Measurement of key performance indicators of user experience based on software requirements
AbstractSoftware User Experience (UX) reveals product impressions when using or planning to utilize a software product. However, software products are notorious for their uncertainty, adaptability, and continuous operation. Users often ...
Highlights- Software User Experience (UX) prediction entails success.
- A machine learning ...
Comments