short-paper

Developer Relations (DevRel) Roles: an Exploratory Study on Practitioners’ opinions

Authors:

Raphael Oliveira,

Awdren FontãoAuthors Info & Claims

SBES '21: Proceedings of the XXXV Brazilian Symposium on Software Engineering

Pages 363 - 367

https://doi.org/10.1145/3474624.3474628

Published: 05 October 2021 Publication History

Abstract

Amazon, Google, and Facebook are examples of organizations that are investing in Developer Relations (DevRel) teams to support the synergy among developer communities’ expectations and the organization’s goals. The DevRel strategies (e.g., engaging and maturing developer communities) require the understanding of team structure to improve results. Identifying roles is a critical activity because DevRel people must plan, perform and monitor specific strategies to attract, engage, and mature developer communities. This research investigates the DevRel Roles by describing definitions and skills for each role. We synthesize the ”voice” of 116 practitioners from 19 countries with a grey literature review. We discuss nine identified roles regarding definition and skills. The roles include, for example, Developer Programs Engineer, Developer/Technical Advocate, Developer/Technical Evangelist, and Technical Writer. We noticed a lack of standardization of roles in DevRel.

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Cited By

Zhao SXia XFitzgerald BLi XLenarduzzi VTaibi DWang RWang WTian CRoychoudhury APaiva AAbreu RStorey MAniche MNagappan N(2024)OpenRank Leaderboard: Motivating Open Source Collaborations Through Social Network Evaluation in AlibabaProceedings of the 46th International Conference on Software Engineering: Software Engineering in Practice10.1145/3639477.3639734(346-357)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3639477.3639734
Fontão ACleger‐Tamayo SWiese IPereira dos Santos RClaudio Dias‐Neto A(2023)A Developer Relations (DevRel) model to govern developers in Software EcosystemsJournal of Software: Evolution and Process10.1002/smr.238935:5Online publication date: 25-Apr-2023
https://dl.acm.org/doi/10.1002/smr.2389
Cunha ACafeo BViana DFontão A(2022)A Survey on Skills of DevRel professionalsProceedings of the XVIII Brazilian Symposium on Information Systems10.1145/3535511.3535522(1-8)Online publication date: 16-May-2022
https://dl.acm.org/doi/10.1145/3535511.3535522

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cover image ACM Other conferences

SBES '21: Proceedings of the XXXV Brazilian Symposium on Software Engineering

September 2021

473 pages

ISBN:9781450390613

DOI:10.1145/3474624

Copyright © 2021 ACM.

© 2021 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 October 2021

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior

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SBES '21

SBES '21: Brazilian Symposium on Software Engineering

September 27 - October 1, 2021

Joinville, Brazil

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Overall Acceptance Rate 147 of 427 submissions, 34%

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Cited By

Zhao SXia XFitzgerald BLi XLenarduzzi VTaibi DWang RWang WTian CRoychoudhury APaiva AAbreu RStorey MAniche MNagappan N(2024)OpenRank Leaderboard: Motivating Open Source Collaborations Through Social Network Evaluation in AlibabaProceedings of the 46th International Conference on Software Engineering: Software Engineering in Practice10.1145/3639477.3639734(346-357)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3639477.3639734
Fontão ACleger‐Tamayo SWiese IPereira dos Santos RClaudio Dias‐Neto A(2023)A Developer Relations (DevRel) model to govern developers in Software EcosystemsJournal of Software: Evolution and Process10.1002/smr.238935:5Online publication date: 25-Apr-2023
https://dl.acm.org/doi/10.1002/smr.2389
Cunha ACafeo BViana DFontão A(2022)A Survey on Skills of DevRel professionalsProceedings of the XVIII Brazilian Symposium on Information Systems10.1145/3535511.3535522(1-8)Online publication date: 16-May-2022
https://dl.acm.org/doi/10.1145/3535511.3535522

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