research-article

Efficiency and Care in Community-led Initiatives

Authors:

Chiara Rossitto,

Henrik Korsgaard,

Susanne BødkerAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 5, Issue CSCW2

Article No.: 467, Pages 1 - 27

https://doi.org/10.1145/3479611

Published: 18 October 2021 Publication History

Abstract

This paper illustrates the multifaceted aspects of caring practices, and the ways they are entangled with the organizing of community-driven initiatives. Highlighting the situated inter-dependencies between concerns for care and efficiency, and considering caring practices as essential to the practical work that makes communities work, we reflect on how caring and efficiency rationalities frame the use, and scope the design of digital technologies. Drawing on two cases, the analysis shows the ways in which digital technologies oftentimes overshadow communities' key concerns for care, and how attempts to design for community settings can result in anti-designs, that is sociotechnical configurations that can disrupt caring practices. The contribution of the paper is twofold: first, an analysis of the different configurations of caring and efficiency and, second, a focus on care in the design and appropriation of technologies into this space.

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Cited By

Sha YRoth ALankenau SSchwartz DMarcu G(2025)Meeting People Where They Are: Building Community-Centered Care with Smartphone-Facilitated Response to OverdosesProceedings of the ACM on Human-Computer Interaction10.1145/37012009:1(1-23)Online publication date: 10-Jan-2025
https://dl.acm.org/doi/10.1145/3701200
Sipos RZuo AMou PKiss DDutra NKuijpers EEmmanuel Arnaud SCeccon A(2025)Welcome to Planet B: co-designing transdisciplinary research questions to uncover super wicked problemsInnovation: The European Journal of Social Science Research10.1080/13511610.2024.2447849(1-25)Online publication date: 8-Jan-2025
https://doi.org/10.1080/13511610.2024.2447849
Ammitzbøll Flügge AKorsgaard HBødker S(2024)The Working Jobless: Unemployment as WorkProceedings of the ACM on Human-Computer Interaction10.1145/36868948:CSCW2(1-24)Online publication date: 8-Nov-2024
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Index Terms

Efficiency and Care in Community-led Initiatives
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
  2. Human computer interaction (HCI)

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 5, Issue CSCW2

CSCW2

October 2021

5376 pages

EISSN:2573-0142

DOI:10.1145/3493286

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Apple Inc., United States

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Published: 18 October 2021

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Sha YRoth ALankenau SSchwartz DMarcu G(2025)Meeting People Where They Are: Building Community-Centered Care with Smartphone-Facilitated Response to OverdosesProceedings of the ACM on Human-Computer Interaction10.1145/37012009:1(1-23)Online publication date: 10-Jan-2025
https://dl.acm.org/doi/10.1145/3701200
Sipos RZuo AMou PKiss DDutra NKuijpers EEmmanuel Arnaud SCeccon A(2025)Welcome to Planet B: co-designing transdisciplinary research questions to uncover super wicked problemsInnovation: The European Journal of Social Science Research10.1080/13511610.2024.2447849(1-25)Online publication date: 8-Jan-2025
https://doi.org/10.1080/13511610.2024.2447849
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https://dl.acm.org/doi/10.1145/3686894
Berns KKarlgren KMenon ARossitto CTholander JMcMillan D(2024)(Re)Framing the 'Smart' Fridge: Configurable Technology for Activist Food-Sharing CommunitiesProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685344(1-15)Online publication date: 13-Oct-2024
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Ardati AMiguel AVoss A(2024)Designing for Care in the Wikipedia CommunityProceedings of the Participatory Design Conference 2024: Full Papers - Volume 110.1145/3666094.3666112(75-85)Online publication date: 11-Aug-2024
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Petterson AJaimes Rodriguez IDoggett OChandra P(2024)Networks of care in digital domestic labour economiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642200(1-16)Online publication date: 11-May-2024
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Paluch RCerna KKirschsieper DMüller C(2023)Practices of Care in Participatory Design With Older Adults During the COVID-19 Pandemic: Digitally Mediated StudyJournal of Medical Internet Research10.2196/4575025(e45750)Online publication date: 17-Jul-2023
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